Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Learn More

Online banking no longer works after updates

  • 3 одговорa
  • 0 има овај проблем
  • 11 прегледа
  • Последњи одговор послао zeroknight

more options

After Firefox update 115.2.0esr (20230821110938) was installed on 9/8, I could not properly access my online banking accounts. Installation of Firefox update 115.2.1esr (20230912014149) on 9/16 did not resolve the issue. Can these two updates be uninstalled? I was still able to access my online banking accounts after Firefox update 115.1.0esr (20230724124053) was installed on 8/8. I want to revert back to that point to see if this will resolve the issue.

Thank you!

Firefox 115.2.1esr (20230912014149) Installed on: September 16, 2023 at 10:31:29 AM Status: The Update was successfully installed

Firefox 115.2.0esr (20230821110938) Installed on: September 8, 2023 at 8:50:49 PM Status: The Update was successfully installed

Firefox 115.1.0esr (20230724124053) Installed on: August 8, 2023 at 12:43:33 AM Status: The Update was successfully installed

After Firefox update 115.2.0esr (20230821110938) was installed on 9/8, I could not properly access my online banking accounts. Installation of Firefox update 115.2.1esr (20230912014149) on 9/16 did not resolve the issue. Can these two updates be uninstalled? I was still able to access my online banking accounts after Firefox update 115.1.0esr (20230724124053) was installed on 8/8. I want to revert back to that point to see if this will resolve the issue. Thank you! Firefox 115.2.1esr (20230912014149) Installed on: September 16, 2023 at 10:31:29 AM Status: The Update was successfully installed Firefox 115.2.0esr (20230821110938) Installed on: September 8, 2023 at 8:50:49 PM Status: The Update was successfully installed Firefox 115.1.0esr (20230724124053) Installed on: August 8, 2023 at 12:43:33 AM Status: The Update was successfully installed

Сви одговори (3)

more options

Does it still happen in Troubleshoot Mode?

more options

Yes, it still happens. I was told by the bank that it was having an issue with Firefox users, and I was advised to use Chrome or Edge. Then it said updates were being applied and that the issue would be fixed by 9/19. I'll give them another day.

more options

Does it still happen in a new profile? You could also try refreshing your existing profile.