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All of a sudden I'm having trouble with Citibank email accepting my emails.Claims no odd characters allowed.

  • 1 odgovor
  • 8 ima to težavo
  • 9 ogledov
  • Zadnji odgovor od cor-el

WAVE96
WAVE96
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Just recently, when trying to send an Email via my Citibank website, despite ordinary punctuation, I keep getting the message "Please re-enter your message and limit use of special characters or symbols, such as : _ / & (hyphens, forward or backslashes, ampersands, etc.)

Just recently, when trying to send an Email via my Citibank website, despite ordinary punctuation, I keep getting the message "Please re-enter your message and limit use of special characters or symbols, such as : _ / & (hyphens, forward or backslashes, ampersands, etc.)

Vsi odgovori (1)

cor-el
cor-el
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).