Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Cannot load cancelled check images on Fifth Third Bank site

hub
hub
more options

Running Windows XP Profess. Serv. Pack 3 with Mozilla 3.6.10. Log into Fifth Third Bank site. Choose to display checking account information. Click on a check #. "An Error Has Occurred. If the problem persists, please contact a Customer Service Professional at 1-800-XXX-XXXX." Use IE Explorer, can display cancelled check images....no problem. According to Fifth Third Bank site, acceptable browsers include Mozilla 2.X and newer.

Running Windows XP Profess. Serv. Pack 3 with Mozilla 3.6.10. Log into Fifth Third Bank site. Choose to display checking account information. Click on a check #. "An Error Has Occurred. If the problem persists, please contact a Customer Service Professional at 1-800-XXX-XXXX." Use IE Explorer, can display cancelled check images....no problem. According to Fifth Third Bank site, acceptable browsers include Mozilla 2.X and newer.

Vsi odgovori (2)

cor-el
cor-el
  • Moderator
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

the-edmeister
the-edmeister
more options

Fifth-Third did a major upgrade this past weekend, if you are seeing any differences in their services now in comparison to last week contact them.

I can't comment about your particular issue, because I haven't used that feature to view canceled check images in the last few years.

The change that I noticed was that the Username / Password on the Login page now has autocomplete=off which is a good change, IMO. Also, I had to change my online password (some were lost during the transition they told me). I was able to get Firefox to save the new password (using the popular bookmarklet), but it won't autofill properly not matter what I try - at least the User ID does.