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Firefox data gone

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and ef… (ďalšie informácie)

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Otázku položil(a) Slaweko Pred 1 dňom

Posledná odpoveď od Paul Pred 1 dňom

Merge old history with new

I began this conversation here. Sorry I didn't follow up. Add old history to new cor-el mentioned "The only way to merge history is by using Sync". Does "merge" m… (ďalšie informácie)

I began this conversation here. Sorry I didn't follow up.

Add old history to new

cor-el mentioned "The only way to merge history is by using Sync".

Does "merge" mean like it sounds, to combines the content, or does it mean the latest will overwrite the oldest, or one will overwrite the other under other conditions?

Otázku položil(a) noel_envode Pred 4 dňami

Posledná odpoveď od cor-el Pred 4 dňami

password

recently firefox has requested a password before i can use it i have changed the password because it kept saying wrong password and when i enter the current password it s… (ďalšie informácie)

recently firefox has requested a password before i can use it i have changed the password because it kept saying wrong password and when i enter the current password it says wrong when i go to a mobile device it accepts the password

Otázku položil(a) frozen210421 Pred 6 dňami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 6 dňami

Warning emails from Mozilla about the use of Firefox 78 with iOS 10. El Capitan

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated. My mbp won’t run higher than OS X 10.11… (ďalšie informácie)

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated.

My mbp won’t run higher than OS X 10.11.6. Firefox 78.15.0esr the latest browser for my system..afaik. I am on the ESR update channel, and think it updates automatically.

Am I being left high & dry by Mozilla? Something in the emails about syncing…? Not convinced if this is something I should be doing something about or not…

Any advice or insights much appreciated. The suggestion seems to be that I will be shut out without passwords and recovery keys and whole load of inconvenience…? Thanks in advance, Tim

Otázku položil(a) timr123 Pred 3 týždňami

Posledná odpoveď od James Pred 1 týždňom

Sync only sometimes works

Hi all. My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait f… (ďalšie informácie)

Hi all.

My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait for a few days to get it shown on my other devices. Same with the tab sharing across devices.. In most cases it doesn't work at all..

Here is a current sync-log: https://pastebin.com/TWugtAbm

Otázku položil(a) zotac Pred 1 týždňom

Posledná odpoveď od Sofiachloe Pred 1 týždňom

Synching desktop and mobile Firefox bookmarks

I have a Firefox account in order to use the sync capabilities. After a sync between desktop and phone the desktop bookmarks are on my phone in an extra folder "desktop b… (ďalšie informácie)

I have a Firefox account in order to use the sync capabilities. After a sync between desktop and phone the desktop bookmarks are on my phone in an extra folder "desktop bookmarks" and vice versa the phone bookmarks are in folder "Mobile bookmarks" in my desktop Firefox. Is this normal behaviour? I would expect them in one common folder to have a seamless synching.

Best regards, Walter

Otázku položil(a) Walter.Spermann Pred 2 týždňami

Posledná odpoveď od jonzn4SUSE Pred 1 týždňom

Syncing my Dead Computer to Another Desktop computer that I have

My Lenovo crashed we are getting ready to reinstall Windows and we have tried all the options to find the Hidden File in Notepad recovery. Our last step is to see if it w… (ďalšie informácie)

My Lenovo crashed we are getting ready to reinstall Windows and we have tried all the options to find the Hidden File in Notepad recovery. Our last step is to see if it will copy the drive and makeup a backup of the C drive and still keep the files. If not then I have lost my Lenovo bookmarks.

I am on my old HP Desktop and the bookmarks are older on that one as I have used the Lenovo for the last two years.

Both the Lenovo and the HP have the Sync option on. The last time the Lenovo was Synced was Feb 24 I think it was. I thought we could sync the Lenovo to the HP but that doesn't work. We have enough copies of the data from the HP and can reinstall those if need be.

We took FF off the computer and reinstalled like it was a new machine and was looking to see if we would sync with the Lenovo, but somehow it synced with some version and pulled up the Old HP info.

Questions: 1 - Is the anyway to find the file in the CMD Notepad version when you can't get a search or look for hidden files option. 2 - Is there any way to get the accounts to sync with the Lenovo if there is even a backup? 3 - Any other help or suggestions would be helpful!

Thank you sooo much!!

Steve

Otázku položil(a) steve.truels Pred 1 týždňom

Posledná odpoveď od cor-el Pred 1 týždňom

Sync not working - is there a tab limit?

My firefox just crashed and despite having sync active, saved ZERO of my dozens of tabs. in restarting, i see that despite sync still "on", it is only syncing a handful o… (ďalšie informácie)

My firefox just crashed and despite having sync active, saved ZERO of my dozens of tabs. in restarting, i see that despite sync still "on", it is only syncing a handful of tabs, and doesn't even update when i do so manually. am on a windows machine, but use firefox on two of these in addition to android.

will be switching to brave full time without Mozilla's help here.

thanks, z

Otázku položil(a) zoi1945 Pred 1 týždňom

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 týždňom

My Firefox browser ist old, but I can't instal new one ex.120 or 115, because I'm not able to work with Terminal. What to do?

My Firefox browser is old, but I can't install new one ex.120 or 115, because I'm not able to work with Terminal. What to do? I do download, but after "unpack" (sorry my … (ďalšie informácie)

My Firefox browser is old, but I can't install new one ex.120 or 115, because I'm not able to work with Terminal. What to do? I do download, but after "unpack" (sorry my English) there is the end of it. I do not know how to install.

Otázku položil(a) Małgorzata Buk Pred 1 týždňom

Posledná odpoveď od cor-el Pred 1 týždňom

update Firefox

Dear Firefox Officer, I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 … (ďalšie informácie)

Dear Firefox Officer,

I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 with IOS El Capitan 10.11.6? Please note that I cannot install a more recent IOS. Without updating my present Firefox, would I still have access to all my favorite folders and applications? Thanks for your help. Best regards, Marcel Arnould

Otázku položil(a) marcel.arnould Pred 2 týždňami

Posledná odpoveď od James Pred 2 týždňami

Sync not working due to a downed server

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see : Sync.Resource WARN GET request to https://sync-788-us-west-2.s… (ďalšie informácie)

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see :

Sync.Resource WARN GET request to https://sync-788-us-west-2.sync.services.mozilla.com/1.5/208380794/info/collections failed: [Exception... "The connection was refused" nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "<unknown>" data: no] No traceback available

I have tested on multiples wifi network and mobile data and still the same error. After checking, it seem that this server is down, and I don't know were to report this.

Is this the right place to report this or is it a thing I can do to fix that ?

Thanks

Otázku položil(a) cfouche3005 Pred 2 týždňami

Posledná odpoveď od jonzn4SUSE Pred 2 týždňami

My all passwords and bookmarks are gone.

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced … (ďalšie informácie)

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced account but all my savings are gone. Passwords and bookmarks are missing. PLease help me to recover.

Otázku položil(a) MaGnatE Pred 3 týždňami

Posledná odpoveď od jonzn4SUSE Pred 3 týždňami

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (ďalšie informácie)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Otázku položil(a) rimell Pred 3 týždňami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 3 týždňami

Transferring open tabs from broken device to new one

Hi, My old device has broken and I was wondering if there's any way to transfer the open tabs from it to my new device? I've signed in to my account already and it po… (ďalšie informácie)

Hi,

My old device has broken and I was wondering if there's any way to transfer the open tabs from it to my new device?

I've signed in to my account already and it ported over my history as well as bookmarks but I don't see a way to port over the open tabs? I'm not sure if they were synced and I can't go back to sync them now as the previous device is broken

Otázku položil(a) chris-hales Pred 3 týždňami

Posledná odpoveď od cor-el Pred 3 týždňami