Fórum podpory Firefox

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

This is a rebuilt PC after a hard drive died, Windows 10 Pro N version 22H2. and YE

I am trying to access video content on cbc.ca or Amazon.ca and receive an error message that "no compatible source was found for this media" - Amazon or on cbc.ca "Oops...None of the given sources can be played".

Prior to updating Firefox to version 123.0.1, both played video on these sites without an issue.

I have uninstalled and reinstalled FF and the issue persists. I can play the video from these sites with Chrome or Edge without a problem.

I have installed Java and have tried all of the help tips without success:

I have followed and installed recommendations from : https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows however the latest Media Feature Pack for windows is from 2019 and is no longer applicable to the 22H2 version. https://www.microsoft.com/en-us/software-download/mediafeaturepack. Windows store does not offer the pack.

The changes suggested by https://support.mozilla.org/en-US/kb/block-autoplay have been applied and no change

I am not running malware bytes or a VPN.

I have cleared my cache, and browsing history, rebooted = no change.

I have no add-ons, extensions or themes installed.

I prefer to use FF, but require that I can view videos from many sites.

Hi there - Every website seems to come up in English, ie Firefox seems to be translating other languages automatically. (My version is Firefox for Mac 123.01 64-bit.) I am wondering how I can prevent automatic translation of websites. I have had a look in preferences etc, but I do not see anything there to prevent automatic translation. Any help gratefully received! Many thanks :-)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

• Rebooted my computer several times
• Deleted my history/cache
• Disabled my extensions
• Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
• Updated my computer
• Updated my graphics drivers
• Refreshed firefox
• Uninstalled and reinstalled firefox (and rebooted my computer)
• Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

I don't have the words to describe what's happening here. Please see screenshot. Frequently when using Firefox- since the latest update, it's up-to-date on up-to-date Macbook Sonoma 14.4- this starts happening, when I move around my cursor, the images get all funky, it seems to be pulling in visual information from multiple tabs. Restarting the app clears it out, until the next time it happens. Any thoughts on this?

To export my bookmarks => Bookmarks > Manage Bookmarks > Import and Backup > Export Bookmarks => results in bookmarks.HTML.

Unfortunately that HTML does not include the "folders" in the bookmarks. For example I keep the forum folders (C# Corner folder, Mozilla folder, Microsoft Office folder, etc.) separate from other folders.

How do I a bookmark export that includes folders?

Had to click the text field 3 times just to write title to this post because I made a post on Twitter that's getting a bunch of interaction. Notifications take the cursor focus away from the text input field whether that's on a site or the search bar or the address bar. Very annoying. Windows 10, latest version of Firefox, but it also happened with the previous version. Please help!

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Within the last few days, I've noticed I'm losing functionality in certain online apps through the Firefox browser.

When I'm on Instagram, I can't check direct messages: the function stalls out without resolving.

In Gmail, I'm unable to embed an image in an email. I can attach it like normal, but the embed button doesn't respond.

In Starry AI, I'm unable to use any menu options at all, I'm stuck at being logged into the account and can't logout, check my settings, or request help. I receive this message: "Application error: a client-side exception has occurred (see the browser console for more information)"

When I follow up on this, I get this pop-up message: Resource of last-private-context-exit is missing a browsingContextID or innerWindowId attribute resource-command.js:917:13

   _getTargetForWatcherResource resource://devtools/shared/commands/resource/resource-command.js:917
   _onResourceAvailable resource://devtools/shared/commands/resource/resource-command.js:649
   _emit resource://devtools/shared/event-emitter.js:242
   emit resource://devtools/shared/event-emitter.js:186
   emit resource://devtools/shared/event-emitter.js:330
   onPacket resource://devtools/shared/protocol/Front.js:348
   onPacket resource://devtools/client/devtools-client.js:458
   send resource://devtools/shared/transport/local-transport.js:67
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103

<empty string> 2 Sync encountered an error - see about:sync-log for the log file. policies.sys.mjs:972:15

   resetFileLog resource://services-sync/policies.sys.mjs:972

InvalidStateError: An attempt was made to use an object that is not, or is no longer, usable AboutNewTabParent.sys.mjs:33

   handleEvent resource:///actors/AboutNewTabParent.sys.mjs:33
   swapDocShells chrome://global/content/elements/browser-custom-element.js:1590
   _swapBrowserDocShells chrome://browser/content/tabbrowser.js:4757
   swapBrowsersAndCloseOther chrome://browser/content/tabbrowser.js:4642
   swapBrowsers chrome://browser/content/browser.js:1771

The resource at “https://r2.starryai.com/results/1034412570/d60e9d93-bb04-4ab0-b333-011e35eb54d1.webp” was blocked by OpaqueResponseBlocking. Reason: “after sniff: content-type declares image/video/audio, but sniffing fails”. AbortError: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved 2 ConduitsParent.sys.mjs:378 Some cookies are misusing the recommended “SameSite“ attribute 4

What can I do to fix this issue?

I recently installed openSUSE TW on my new laptop, and as part of the default Firefox install it bookmarked many openSUSE websites. I removed them from my bookmarks, but they still remain in the address bar recommendations every time I click/open the address bar (see pic). I have cleared the all time history, I have double checked to make sure that they are no longer bookmarked, and the only way I can get them to disappear is by completely disabling "Shortcuts" in Settings -> Address Bar — Firefox Suggest -> Shortcuts => Untick. I'd prefer being able to just click the address bar and click on the websites I frequently visit. This has happened in the past, but I thought I just removed them from the bookmarks and the links went away. Any help greatly appreciated!

Hello! I am using the following code (userChrome.css) to color the individual folders created on the toolbar and it works great;

#PlacesToolbarItems > .bookmark-item[container][label="Music" i] {background-color: #ff0545 !important;}
#PlacesToolbarItems > .bookmark-item[container][label="NewsPapers" i] {background-color: #386bff !important;}
#PlacesToolbarItems > .bookmark-item[container][label="News Video" i] {background-color: #386bff !important;}
#PlacesToolbarItems > .bookmark-item[container][label="TV" i] {background-color: #ff1fc8 !important;}

What I am trying to find, is how to change the color of the individual folder name (text) from white to maybe black, yellow, etc.….

Any suggestion is appreciated. Regards,

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark button (the ribbon button), and in the settings there is no way to find it or the option related.

Could you help me? Thanks.

Firefox 123, Windows 11

I have enclosed a screenshot showing what happens when I want to go to a new tab on the two computers I use most often. One is my desktop which has Windows 10 Home. The other is my laptop which has Windows 10 Pro. The Windows 10 Home was installed most recently and is the latest version of Windows 10, my tech guy told me; and also the latest version of Firefox 123.0.1. The laptop version of Windows 10 is older. The Firefox version is also 123.0.1.

My hope is that there is a setting I have not uncovered that lets me put some kind of mark on a new tab, as my laptop has had for a few years. This makes it very easy to open. The newer, later Windows version but same Firefox 123.0.1 on the desktop must be right-clicked in the space to the right of any open site, and then the user must scroll down to the "New Tab" line and click on it. Obviously this requires my user clicks and more time, simply to get a new tab that gives me a blank site that I prefer.

I appreciate whatever guidance or suggestions anyone can give.

I just want to stop a piece of my own history from being shown on "Firefox Suggestion", which was made with a firefox browser on my previous device and is relatively private.(I know I can do this by modifying "Search Suggestions->Show search suggestions ahead of browsing history in address bar results", but I would like to preserve the function itself). That device is permanently unapproachable, and so is that browser. I tried "Clear recent history -> Everything", but it didn't work as expected and that is still shown. I think clear all my history(not only those made on this currently used device) may help, how can I do it?

Hi all, I've been having this issue for a while. I am unable to view streams on YouTube or Twitch (Twitch will show streams as offline, whereas YouTube will not even show streams), and I have encountered a new issue where YouTube allows only 360p on videos. I have used the HTML5 Video Capability Test and seem to have an issue in that department (images attached). Even in troubleshooting mode, the issue persists. Any help is appreciated.

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Hello,

I have tried to download the newest VDH Companion App (via the link on the github.com webpage) Seven (yes, 7) times and every time the download Fails or I get "Zero bytes". I tried to contact "Support" but there is only a Support Forum and nobody else has posted this as an issue that I was able to find when I searched. So no support is offered. The website suggests that I create an account to be able to post a new issue. However, Every time I have tried to set up a github.com account, I am Unable to do so. The page to set up an account either doesn't load OR if it loads, I can not add any information to it. I am a VDH Registered User and until this morning, the current VDH app I am using, version 8.2.1.1 was working just fine. But now when I try to use it, it says that my VDH Companion App needs to be updated. But I can not even download it to update it. I am running the current version of FF, 123.0.1 on an iMac with Sonoma OS 14.4. We used to be able to email Mig but not anymore. The github.com support page is unwieldy at best and I see that numerous requests for help or support have not been answered or even acknowledged. I am a paid Registered user with a license, but that doesn't seem to matter. I, like many others from what I read online, count on using this app almost every day and I would think that the mechanism for updates should be working correctly. The update files I tried to download came across at crazy low speeds, like 20.1 to 40.5 Kbps! I spent over an hour with Tech Support for HughesNet and much to my chagrin, No Other Websites had any issues with download speed. It was only happening on the github.com website and this one file update. Sorry if TMI but I am just trying to thorough.