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  • Vyriešené

Trying to diagnose Firefox issues.

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install… (ďalšie informácie)

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install. However, now it crashes as soon as I open it and in the past before a system reboot on my PC, Firefox tabs crashed very often. I'm trying to diagnose the issue. I have completely uninstalled and reinstalled Firefox multiple times.

As my laptop is currently experiencing other issues, if there's a specific driver that is causing trouble, it'd be great to figure out what's wrong and what is causing Firefox to not function.

My specs are: Asus Rog Strix G614JIR - (GPU: 4070RTX, CPU: IntelCore i9, SSD 1TB, 32GB RAM).

I have attached the most recent crash. Any help is much appreciated. Thanks.

Otázku položil(a) Collin Grey Pred 3 dňami

Na otázku odpovedal(a) TyDraniu Pred 1 dňom

  • Vyriešené

Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (ďalšie informácie)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Otázku položil(a) Ray P Pred 3 dňami

Na otázku odpovedal(a) Ray P Pred 1 dňom

  • Vyriešené

account duplicates

Please 🙏 I am tired of the same thing nothing changes I will get control over my podcast and Cash app pay pal and they take it right back I truly know who's doing this wh… (ďalšie informácie)

Please 🙏 I am tired of the same thing nothing changes I will get control over my podcast and Cash app pay pal and they take it right back I truly know who's doing this where do I start

Otázku položil(a) Equaine Anthony Pred 2 dňami

Na otázku odpovedal(a) Equaine Anthony Pred 2 dňami

  • Vyriešené

URL in the address bar changes rapidly

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . … (ďalšie informácie)

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . . . I'm sure it's not related to any extensions, the only one I installed recently was Privacy Possum, but after noticing this issue I deleted it and it didn't resolve the issue.

Help me Please it's Killing my Eyes

With Respect, Thomas Snell

Otázku položil(a) hiimprisma Pred 2 týždňami

Na otázku odpovedal(a) hiimprisma Pred 2 dňami

  • Vyriešené

Horizontal Graphical Artefacting in Youtube and other video's

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps. Disa… (ďalšie informácie)

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps.

Disabled Hardware Acceleration. Updated Video Drives. Run FF in Safe Mode without plugins. Disabled Router level VPN and Ghostery.

Any ideas?

I'm running FF135.0 Geforce 572.16 Drives (30th Jan) 3070TI. Windows 10 Pro 22H2.

Otázku položil(a) JustabunchofdrivesJBOD Pred 3 dňami

Na otázku odpovedal(a) JustabunchofdrivesJBOD Pred 3 dňami

  • Vyriešené

background-image: url("file:///C:/Tools/FF/FFbkgnd01.jpg") !important;

background-image: url("file:///C:/Tools/FF/FFbkgnd01.jpg") !important; Used to work, and does work in the regular version of the desktop app, but no longer works in… (ďalšie informácie)

background-image: url("file:///C:/Tools/FF/FFbkgnd01.jpg") !important;

Used to work, and does work in the regular version of the desktop app, but no longer works in the beta for desktop 135.0b9, says: "Could not load the image"

Otázku položil(a) careca Pred 6 dňami

Na otázku odpovedal(a) careca Pred 3 dňami

  • Vyriešené

why will embedded wav files not play in firefox

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play w… (ďalšie informácie)

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play when the user mouses-over the graphic, and stop on mouse-out. The script uses <embed> tags. I know these arent favoured but I think they should still work, as they have in the past, so the script itself is fine. But there is no sound (obviously I have checked the src is correct and made sure the speakers are on and working. They are.) W10, FF ver 128.6.0esr (64-bit)

Otázku položil(a) starman Pred 1 týždňom

Na otázku odpovedal(a) cor-el Pred 1 týždňom

  • Vyriešené

firefox.cfg no longer overwrite new tab content

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console. // mozilla.cfg… (ďalšie informácie)

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console.

// mozilla.cfg needs to start with a comment line var {classes:Cc,interfaces:Ci,utils:Cu} = Components;

/* set new tab page */ try {

 Cu.import("resource:///modules/AboutNewTab.jsm");
 var newTabURL = "file:///D:/Documents/images/home.html";
 AboutNewTab.newTabURL = newTabURL;

} catch(e){Cu.reportError(e);} // report errors in the Browser Console

Otázku položil(a) shdowmyst Pred 3 dňami

Na otázku odpovedal(a) shdowmyst Pred 3 dňami

  • Uzamknuté

I’m facing an issue

I use Mozilla Firefox, and I’m facing an issue. The Jack in the Box Jack in the Box website is not opening, but it works fine on other browsers. Has anyone else experien… (ďalšie informácie)

I use Mozilla Firefox, and I’m facing an issue. The Jack in the Box Jack in the Box website is not opening, but it works fine on other browsers. Has anyone else experienced this problem? Any solutions to fix it?

Otázku položil(a) Harrison Lily Pred 3 dňami

  • Vyriešené

Firefox does not display IRS tax fillable forms correctly

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display cor… (ďalšie informácie)

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

Otázku položil(a) OldBob2 Pred 1 týždňom

Na otázku odpovedal(a) OldBob2 Pred 5 dňami

  • Vyriešené

Firefox Sync Login Issue

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot l… (ďalšie informácie)

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot login to sync my account. My email address keeps getting rejected with the message: “Mistyped email? *name@domain*.com does not offer email”. It is the same email that I have used to sync Firefox across all my devices and Win 10 PC’s. It is a domain we bought or registered for a private email service. It is the same email I used to create this account using Firefox on my iPad to make this bug report. Firefox is allowed thru the firewall, but many Windows sub programs are not. I did reboot several times after install with the same result. Currently not running any extensions as I haven’t tried to install them without sync. Is there some windows service or sub program I need to unblock? Never had this issue on any other device or PC when trying to sync. Any suggestions appreciated thanks!

Otázku položil(a) Digimage Pred 6 dňami

Na otázku odpovedal(a) Digimage Pred 5 dňami

  • Vyriešené

Cannot log into my Quickbooks account.

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totall… (ďalšie informácie)

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totally frustrating.

The error message i receive is:XML Parsing Error: no root element found Location: https://accounts.intuit.com/app/sign-in?app_group=QBO&asset_alias=Intuit.accounting.core.qbowebapp&iux_tests=49561:8:119104&state={%22queryParams%22:{%22locale%22:%22en-us%22}}&app_environment=prod&locale=en-us Line Number 1, Column 1:

Otázku položil(a) eugenefaber Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 týždňom

  • Vyriešené

Website thumbnails will not display

On websites, thumbnails will not display but appear instead as white boxes with small blue question marks. I am using a two year old ipad and my internet speed is 180. T… (ďalšie informácie)

On websites, thumbnails will not display but appear instead as white boxes with small blue question marks. I am using a two year old ipad and my internet speed is 180.

This is a new bug, as of today.

If I click on each thumbnail the image displays just fine, but that is not ideal.

On a reddit forum, someone suggested typing about:config into the search bar but nothing happens when I do that.

Any ideas?

Otázku položil(a) azehav Pred 1 týždňom

Na otázku odpovedal(a) cor-el Pred 1 týždňom

  • Vyriešené

Weird Firefox behaviour

Trivial example of "weird" behaviour: I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both… (ďalšie informácie)

Trivial example of "weird" behaviour:

I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both the Adobe and the Chrome windows are removed from my screen. No tiling. Just moved away. I can get the Adobe and/or Chrome window back, but then Firefox "disappears." This makes Firefox unusable for me. I have NOT changed any of my Firefox settings in probably years. Help please.

Otázku položil(a) Catherine Macken Pred 1 týždňom

Na otázku odpovedal(a) cor-el Pred 1 týždňom

  • Vyriešené

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethi… (ďalšie informácie)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Otázku položil(a) STARKNIGHT Pred 1 týždňom

Na otázku odpovedal(a) STARKNIGHT Pred 1 týždňom

  • Vyriešené

unable to print a google sheet document, download the document to a .pdf or e-mail the document

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems. Thanks in advance for… (ďalšie informácie)

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.

Thanks in advance for your time.

 Mary

Otázku položil(a) redmanfamily2 Pred 1 týždňom

Na otázku odpovedal(a) redmanfamily2 Pred 1 týždňom

  • Vyriešené

refresh/reload feature needs to be changed

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge … (ďalšie informácie)

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge or Chrome all I need to do is right click and a little popup screen shows me the reload/refresh right there. Much more convenient to use. FF should use a similar technique.

Otázku položil(a) arejfour Pred 1 týždňom

Na otázku odpovedal(a) TyDraniu Pred 1 týždňom

  • Uzamknuté

Firefox not allowing me to respond on my own blog

bold text I am getting more annoyed by the minute...very annoyed, and no one is helping me. Firefox, for whatever idiotic reason, is not allowing me to respond on my … (ďalšie informácie)

bold text I am getting more annoyed by the minute...very annoyed, and no one is helping me.

Firefox, for whatever idiotic reason, is not allowing me to respond on my own blog. I've just about had enough of all this nonsense. No one seems to want to fix the problem!

This is not good enough....

Otázku položil(a) lee.george Pred 1 týždňom

Posledná odpoveď od James Pred 1 týždňom