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I changed my Firefox account from [email address] which Spectrum is canceling to [email address] and my pw isn't working. Can you send code to my phone [telephone number]

I can receive emails but I can't send emails. It did the same thing a couple days ago and then started working but now I can't send again. Are servers down at Thunderbird?

Is there any way to make the keyboard smaller so I can actually, you know, use the browser? I can't really see what I'm doing. It's like I'm looking through a peephole.

I have a Gmail account I'm using IMAP with. I have it running on 3 different computers (all the same version: 140.3.0esr (64-bit)) , and 2 of them have the folder structure correct. However, on one of them the actual Gmail folders I'm subscribing to -- Drafts, Sent Mail, Spam, etc. -- are ABOVE the Inbox and its subfolders, and I can't get them to move below it. I've tried dragging and dropping, deleting the MSF files, even deleting and readding the account. Nothing works. And, again, it's not all three instances doing it; just one.

Any ideas would be welcome!

My laptop was hacked last week with a ransomware malware, and all my company files were encrypted and now I can't reach them. To get the hackers off my laptop, Geek squad performed a wipe out of the operating system.

Is there a way of getting my emails? along with all the folders and sub folders back in my account? do you store emails somewhere where hackers can't reach them?

Please let me know, thanks. Blanca Reisfield

when I try to open a particular website, firefox keeps blocking it and says its an error. I cannot open this website. how do i get passed this.

Secure Connection Failed

An error occurred during a connection to www.cowdenbeathrotary.org. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

143.1 updated onto my app this morning and now the app refuses to load. It opens for a second and sometimes begins to show the browsing interface and then it immediately crashes. All subsequent attempts to open the app have failed. I've deleted and reinstalled the app and restarted my phone and that has not fixed the issue.

I have problems migrating my Windows 10 Thunderbird profile to a new computer running Linux.

On the new computer, I want to put the profile into a custom folder, not the standard folder (which would be /home/torben/.var/app/net.thunderbird.Thunderbird/.thunderbird in my case)

Here's what I did:

I installed Thunderbird 128.13.0esr under Fedora Linux 42 using flatpak.

Upon first startup, I aborted the mail account setup process

Opened Help/Troubleshooting information ... about:profiles

Create new profile ... Choose folder (I am translating everything from my German language version)

--> That's where an error message occurs: "/home/torben/.thunderbird not found ..." (interestingly, this folder simply does not exist (yes, I know how to view hidden files) although about:profiles also says that the "root folder" of the two already existing profiles default and default-esr is inside /home/torben/.thunderbird !?)

Nevertheless, in the profile assistant I can choose the folder (/home/torben/Dokumente/Gemeinsam/Documents/Briefe/Thunderbird_Profiles/tj63nudj.default) containing my migrated profile

The profile assistant tells me that my personal settings and data will be saved in /run/user/1000/doc/e9915464/tj63nudj.default (?)

After finishing the profile assistant, I can see the newly created profile in about:profiles, but it says "This profile is currently used by another application and therefore cannot be deleted" (what other application?)

I click "normal re-start" in the upper right corner of the about:profiles tab

After restarting, I open the about:profiles tab again. Now I can click on "run profile" under my newly created profile and Thunderbird opens a new window where everything works fine: All the migrated mails are there, I can log into my usual imap accounts etc.

I can close both windows, restart Thunderbird again and again and everything stays fine

BUT after some time (about 10 minutes) Thunderbird won't (re)start anymore and displays this error:

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

The error persists after rebooting.

This error seems to be related to that whole manual migration process, because when I simply follow that mail account setup assistant after a clean re-install of Thunderbird, I can keep using the program without any issues (although the /home/torben/.thunderbird folder isn't created either) ...

Would be very grateful if someone had an idea how to solve this problem ... Thanks in advance!

I have to add a office365 accounts. Everthing works, until Microsoft's popup window requires to sign in to MS 365.

When I click in "Sign In", nothing happens. The button becomes light blue for some seconds, then turns back to blue again.

The credentials are correct, there is no error message, nothing.

Probably a problem with the popup browser window?

Javascript is enabled. Anything else that could break this?

TB 143.0.1 (aarch64), MacOS 15.6.1

Good day, I have received your reply to my problem of missing files in my local folders after upgrading to T-Bird 143.0.1 Your reply is a “No reply” message so I have to start all over again with this new message to go forward. Here is what your reply said: re: I noticed that a large part of one of my local folders is missing.

I presume by local folders you are talking about the 'Local Folders' special account. So, if different you need to clarify.

YOUR REPLY: Please post/upload an image of the 'Folder Pane' which shows everything in 'Local Folders' account. Then post/upload images that show what is in the profile folder: Assuming you are using Windows OS

   In search type: %Appdata%
   select the %Appdata% file folder
   Select 'Roaming' folder
   Select 'Thunderbird' folder
   Select 'Profiles' folder
   Select name of profile folder
   Select 'Mail' folder
   Select 'Local Folders' folder 

Make sure the view is showing all contents in column details format, extensions and hidden files must be allowed. Make window large enough to show all contents - or if necessary, post more than one image. This means I can compare profile with Folder Pane and check to see if appropriate files are missing. What Anti-Virus do you use? Is it allowed to scan your Thunderbird profile folders? Do you use any Anti-Virus or other cleanup program like CCleaner or Wisecleaner that cleans up temp files etc? If yes, then what do you use?

MY REPLY First, your instructions do not work because following your path, I go down each line until I reach (Select Profiles folder) Once opened it gives me the names of my 2 alpha numerical profiles and I opened each profile there is no such thing as "Local Profile" folder. The View shows all files, My AV is Bitdefender; I have no clean up software My system is w10 pro x64 I have been using T-Bird for years and installed dozens of updates always using my same system and tools so something seems to be wrong with the update itself. I will wait for your reply Thank you for your support Best Regards Douglas Noades

In recent weeks, I’ve been getting signed out of two sites in particular, Patreon.com and Defector.com what feels like every day. It’s a nuisance, as I subscribe to both sites and read them primarily through the Firefox browser. I tried deleting all cookies and the issue has persisted. Any help is appreciated.

have 2 email addresses: primary is pullmanf@centurytel.net, but login to pop server fails. secondary is pullmanf@hotmail.com and that works ok. Don't know how to restore primary.