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change password

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darlamccollister
darlamccollister

I changed my Firefox account from [email address] which Spectrum is canceling to [email address] and my pw isn't working. Can you send code to my phone [telephone number]

I changed my Firefox account from [email address] which Spectrum is canceling to [email address] and my pw isn't working. Can you send code to my phone [telephone number]

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Paul
Paul
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Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

I will remove your email address and telephone number from your question for your privacy and security as this is an open forum.