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My (our) ISP started using new 'bigger/better' software. grrr

The ISP's tech support had me close (? delete ?) my Thunderbird e-mail account & start a new one.

I cannot access - use any of the ?17-19? folders. How do I, if I can, recover the folders so I can start moving relevant messages to them?

Good luck, remain WELL & be SAFE!

THANKS!

Robin

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the setting to do so. I downloaded filezilla and wish to set it to be the default app for ftp. Can someone help me with this? Before anyone suggests it, resetting firefox to default settings is not an option.

Guess I started out wrong , I have a new Win 11 computer with firefox installed , on my old Win 7 firefox machine a new tab always shows several news stories and recently visited sites . How do I get this new computer to also do the same ?

                  Thanks !  Ken

I updated my firefox browser on October 6th and ever since then, whenever I press ALT to switch to a different application (I use ALT + Tab to switch windows) I go back in a tab's history. This never happened before and I'm not sure how to go about disabling whatever function this is. I've checked in the about:config section of firefox but I don't know which of these options is for this function, if it's even in here. Any advice or help would be appreciated!

It only happens on some websites (Wikipedia for one) and doesn't happen anywhere else in my system. I was unable to root out the reason for this and all solutions seem to be for when there are boxes instead. I don't see boxes, only Russian letters for some reason.

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

A disaster happened, but first, let me say that I had to create a new Thunderbird Profile because Thunderbird was acting really strange and also making my e-mails fail DKIM for some reason. After creating the new profile, things were working better, but still some problems. It's been several days. Twice it marked my own e-mails as Junk, and both times I marked them as Not Junk, but that didn't seem to "take".

An e-mail in my Drafts folder is my "in case of death" e-mail. I was editing it to change the To addresses, then told it to save as Draft. That immediate Draft went straight to the Junk folder. WTF? So I go to the Junk folder, select it, right click, and "Mark as Not Junk".

Instead of going to the Drafts folder, Thunderbird sent it. Not only that, the old Draft of the e-mail was sent also!

I'm royally pissed off! How could Thunderbird do something so stupid? First classify my own saved Draft as Junk after my having marked my own e-mails twice before as Not Junk, then send it when I said it was not Junk? This is stupid.

Needless to say, I had to hurriedly sent a retraction e-mail, then made phone calls.

Something is really wrong with Thunderbird Junk processing. After creating the new profile, I've seen junk e-mails sit in my Inbox for 15 minutes before suddenly Thunderbird decides that they are junk.

Thunderbird WAS a good program, but after having to start over with a new Profile, setting up my e-mail addresses again, install add-ins, go through all the settings again, import my e-mails, addresses, and calendars, then have things still going wrong, I'm wondering why I'm still using Thunderbird.

Most of the questions I have are either not answered at all or not answered in help or in forums and I'm unaware of any responses to questions I've asked. Isn't there any way to get support from a live person? My questions are often quite complicated. When I ask a question, I get dozens of answers that have nothing at all to do with my question and I don't have time to look thru all the answers. When I do see an answer that might be relevant, it either isn't or the answer is far too technical.

For example, I have no sent folder. Cant understand answers that tell how to create one. Need to be able to save my sent messages. Having to cc myself to get a copy of a sent message - stupid situation.

I am switching from Outlook to Thunderbird because of complicated problem with Outlook. Got garbage when imported csv contact file and can't find how to delete a large number of contacts. Reluctant to use your specific Outlook import in case it brings the Outlook problems along.

Really need help with lots of things making the transition. 'bold text'

Is there an extension or add-on that can search like the old Eudora does? The default search does not seem to search thru headers or all email messages This is important for us when we need to find the Senders IP numbers so we can ban the spam emails

Hello I am setting up a new Windows 10/11 Computer, with new virgin Thunderbird installation. My "old" TB mails on the "old" computer I would like to migrate to my new "Local Folder" and keep it for future reference (archived in read mode, but keep it accessible with the search function). How, and what do I have to move with the window explorer to the new W10/11 computer. I was reading up a lot but I am rather confused now. Thanks for helping

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

My email provider calls its junk folder "Spam". Many years ago I had to set up accounts tied to this provider (IONOS) to have a Spam folder. Otherwise, account would not imap correctly to the mail server. Today I noticed that my Spam folder is not there. When I try to create a new folder, TB won't allow me to create one with the exact name "Spam," as if the folder were already there. What is going on?

I have imported my GoDaddy Emails into Thunderbird. I am able to receive emails but I am not able to send anout emails so I believer my outgoing settings must be incorrect. Can someone help me. Thanks / J

I'm a fairly heavy shortcuts user, and recently within the last couple weeks, they've stopped navigating to the intended page. When you click them the shortcuts and the iOS keyboard close, but the browser does not navigate. How can I fix this?

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operating within Windows 10.