Firefox 19 crashes (shuts down) for no apparent reason (3 windows & multiple tabs open, too many?) never was a problem before
4 gb ram, using up to date Win 7 and Norton . Notice no pattern but perhaps it could be Adobe related (also up to date) since I have had Adobe PDF's open and/or downloading.
Všetky odpovede (7)
hello, please enter about:crashes into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
this crash is triggered by the norton confidential component - please disable the extension or uninstall the software from the windows control panel if you don't rely on it.
for reference also see bug #812186.
Thanks for your help. I don't use it. I'll have a look and see just how easy it is to disable
I am having the same issue. Here are the last 2 links to my crash report.
https://crash-stats.mozilla.com/report/index/bp-f16cc9f5-2b62-4957-bd18-2e6fb2130305
https://crash-stats.mozilla.com/report/index/e1016a0e-8ab2-4241-9308-2b7fd2130305
hello kheikal, i can detect no apparent cause that triggered those 2 crash report. as a general advice try to reset firefox & check the integrity of your system's RAM with a memtest tool...
I will give that a try and keep an eye on it.
thanks!