Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Can't load any web page including homepage, ran diagnostic it says "problem w/ Winsock provider catalog" Can u help?

jimham58

Tried using a different connection, Internet Explorer, still doesn't work!

Tried using a different connection, Internet Explorer, still doesn't work!

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Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if the "Use the system proxy settings" setting or one of the others doesn't work properly.

See "Firefox connection settings":