Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Is there a fix to make Norton Identity Save functional under Firefox 10.0.2?

  • 1 odpoveď
  • 2 majú tento problém
  • 131 zobrazení
  • Posledná odpoveď od johngosselin
  • Vyriešené

johngosselin
johngosselin

Norton Toolbar (NIS 19.5.0.145) appears on my FF 10.0.2, and I can open Identity Save to edit my cards and logins, but I can't invoke my Identity Save cards to autofill name/address forms and credit card forms. The option to use a card does not appear on the Identity Save dropdown. Identity Save is fully functional for the same web sites using IE 9, so the problem doesn't appear to be the web site itself or the NIS settings. I did run the multiple NIS updates/reboots and reinstalled FF 10 when I upgraded to FF 10.0. Any other suggestions?

Norton Toolbar (NIS 19.5.0.145) appears on my FF 10.0.2, and I can open Identity Save to edit my cards and logins, but I can't invoke my Identity Save cards to autofill name/address forms and credit card forms. The option to use a card does not appear on the Identity Save dropdown. Identity Save is fully functional for the same web sites using IE 9, so the problem doesn't appear to be the web site itself or the NIS settings. I did run the multiple NIS updates/reboots and reinstalled FF 10 when I upgraded to FF 10.0. Any other suggestions?

Vybrané riešenie

Fixed this myself! Disabled Norton Toolbar, restarted FF, re-enabled NTB, restarted FF and Identity Safe now recognizes the appropriate web forms.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (1)

johngosselin
johngosselin Autor otázky

Vybrané riešenie

Fixed this myself! Disabled Norton Toolbar, restarted FF, re-enabled NTB, restarted FF and Identity Safe now recognizes the appropriate web forms.