Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

unable to open comcast email on Website

  • 1 odpoveď
  • 12 má tento problém
  • 11 zobrazení
  • Posledná odpoveď od the-edmeister

dcassidy
dcassidy
more options

When I open comcast.net and click on email it does not go to the login screen. It just resets the home page. this also happens when I try to sign in from a guest to my comcast login. I use to just clear the cookies and it would bring up to login screen. but now it doesn't. I have restarted the browser several times with the same effect. It is like there is a popup blocker activated. How do I fix this? what do I clear or refresh so the logon screen comes up?

When I open comcast.net and click on email it does not go to the login screen. It just resets the home page. this also happens when I try to sign in from a guest to my comcast login. I use to just clear the cookies and it would bring up to login screen. but now it doesn't. I have restarted the browser several times with the same effect. It is like there is a popup blocker activated. How do I fix this? what do I clear or refresh so the logon screen comes up?

Všetky odpovede (1)

the-edmeister
the-edmeister
  • Moderator
more options

I have no problems getting the login page for the Comcast SmartZone webmail with Firefox. The popup blocker shouldn't be a problem because Comcast loads the login page in the same window / tab as the main page.

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...