Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Roboform no longer works with Firefox 3.6.2 -- what do I have to do?

  • 2 odpovede
  • 22 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Melissa_Barker

Laverne
Laverne
more options

I reinstalled Firefox 3.6.2 due to HDD crash when I lost all my software. My Roboform used to work just fine with Firefox before the crash. I already paid Roboform for my software but I do NOT have an account nor a password. What is going on!!??? HELP Laverne P.S. I also tried FF 3.6.10 and 3.6.9 -- same problem

I reinstalled Firefox 3.6.2 due to HDD crash when I lost all my software. My Roboform used to work just fine with Firefox before the crash. I already paid Roboform for my software but I do NOT have an account nor a password. What is going on!!??? HELP Laverne P.S. I also tried FF 3.6.10 and 3.6.9 -- same problem

Všetky odpovede (2)

the-edmeister
the-edmeister
  • Moderator
more options

Please contact Roboform for support, especially since you are a paying customer.

Roboform seems to have at least two different programs available now and I suspect that you installed the wrong Firefox extension for the "paid" version of their software.
http://www.roboform.com/platforms/browsers/firefox

I think this extension - https://addons.mozilla.org/en-US/firefox/addon/750/ - is what goes with their "paid" service.

Melissa_Barker
Melissa_Barker
more options

The easiest way to contact support is just to send in a ticket: http://support.roboform.com/php/rtss/main/

I'm sure they will be able to help you get this solved.