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Search Messages function seems to be broken on TB 160.0 (Meadow)

Hobie

I've been using Thunderbird for about 15 years. Just started it up this morning to check my mail and it updated itself to version 160.0 (64 bit) code name Meadow. All seemed fine until I tried to search my messages and noticed that the interface was completely changed as compared to what it used to look like. No matter, I entered a search filter (Subject contains USPS) and clicked on the Search button. Nothing happened. No indication of progress, no results, nothing. What's more significant is that it returned no hits when searching my Inbox, even though that mailbox contains about 50 messages with USPS in the Subject line.

So ... what happened to the Search Messages function?

Hobie

I've been using Thunderbird for about 15 years. Just started it up this morning to check my mail and it updated itself to version 160.0 (64 bit) code name Meadow. All seemed fine until I tried to search my messages and noticed that the interface was completely changed as compared to what it used to look like. No matter, I entered a search filter (Subject contains USPS) and clicked on the Search button. Nothing happened. No indication of progress, no results, nothing. What's more significant is that it returned no hits when searching my Inbox, even though that mailbox contains about 50 messages with USPS in the Subject line. So ... what happened to the Search Messages function? Hobie
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Vybrané riešenie

I dug in a little more and found the exact symptoms you described. But I don't think your diagnosis is accurate. I don't think the search function is broken, it appears to be a misbehaving add-on.

Try restarting Thunderbird in Troubleshoot Mode (see <Help | Troubleshoot Mode>) and see if the situation changes. Among other things, this will temporarily disable all add-ons. I did this and suddenly Search worked properly again. I then exited Troubleshoot Mode, manually disabled all add-ons, then re-enabled them one-by-one until I narrowed it down to the alternate address book, Cardbook. When it's enabled, Search Messages is broken as we both saw. Disabled, Search works as expected.

What add-ons do you use? Is Cardbook one of them? It appears to be a bug with Cardbook, though it's possible other add-ons may be affected.

I don't have time to do it this weekend, but when I have some time I'll try to report the bug to the Cardbook developers.

Upravil(a) Lin dňa

Všetky odpovede (5)

Are you aware that there are multiple search features in Thunderbird? And none of them have changed significantly for the past several version? There are:

- Global Search

- Find Messages <Ctrl_Shift+F>

- Quick Search

Global Search https://support.mozilla.org/en-US/kb/global-search

This article is a little outdated, but still mostly relevant:

Finding Information in Messages https://wiki.mozilla.org/Thunderbird:Help_Documentation:Finding_Information_in_Messages


Also, if you need more features and don't mind getting more technical, there is the useful add-on "Expression Search - NG" (<https://addons.thunderbird.net/en-US/thunderbird/addon/expression-search-ng/>.)

Also, you may want to consider changing the update setting from Automatic to "Check for updates, but let me choose whether to install them" to avoid unwanted surprises.

Upravil(a) Lin dňa

I am using the "Search Messages" function (Find Messages <Ctrl_Shift+F>), and despite Lin's assertion that nothing has significantly changed, I can assure you that something has significantly changed.

To prove my point, I used my wife's PC which was running TB 153.0.2. I tried a <Ctrl_Shift+F> search of the Inbox for messages where the "From" line contains "Smithsonian". I got 43 hits, which is about what I expected.

TB had previously downloaded the latest updates, and TB was waiting for me to restart it to install those updates. But the important point is that this search was done on TB 153.0.2, and it worked just fine.

When I restarted TB, it came up as version 160.0. I did the exact same search as before, on the same (my wife's) PC with the same mailboxes, and not only did I get no hits, I didn't even get a response telling me there were no hits. It's as though the "Search" button was inactive.

There were also a couple of minor dialog behavior issues under TB 160.0 that were not present under TB 153.0.2. For example, under TB 160.0 you have to hit the Clear button for the drop-down controls to appear, and those drop-down lists are empty until you select which mailboxes you want to search. Is that a feature or a quirk? Either way, it's real. Circumventable but real.

But even after getting the drop-down boxes to appear and filling them in as needed, and specifying what to search for, I get no results. This is consistent and repeatable on two different Windows 11 PCs.

So there you have it. Something in the <Ctrl_Shift+F> search function has definitely changed, and the result is that the <Ctrl_Shift+F> function simply does not work under TB 160.0. I stand by my diagnosis.

Hobie

Vybrané riešenie

I dug in a little more and found the exact symptoms you described. But I don't think your diagnosis is accurate. I don't think the search function is broken, it appears to be a misbehaving add-on.

Try restarting Thunderbird in Troubleshoot Mode (see <Help | Troubleshoot Mode>) and see if the situation changes. Among other things, this will temporarily disable all add-ons. I did this and suddenly Search worked properly again. I then exited Troubleshoot Mode, manually disabled all add-ons, then re-enabled them one-by-one until I narrowed it down to the alternate address book, Cardbook. When it's enabled, Search Messages is broken as we both saw. Disabled, Search works as expected.

What add-ons do you use? Is Cardbook one of them? It appears to be a bug with Cardbook, though it's possible other add-ons may be affected.

I don't have time to do it this weekend, but when I have some time I'll try to report the bug to the Cardbook developers.

Upravil(a) Lin dňa

Nice sleuthing, Lin!

I don't have Cardbook, but I did the same thing you did, by disabling all 5 of my add-ons and re-enabling them one by one until something broke. In my case, it turned out to be QNote, which is a nice utility but one I can get along without. So I'll leave it turned off for now. But it would be interesting to find out what changed in in the latest TB update that caused both Cardbook and QNote to go askew. I did notice that QNote had a problem with TB 115 which affected, among other things, the Search Messages function. That was a long time ago, but perhaps that problem is back again.

Thanks for the time and effort you put into this!

Hobie

I filed a bug report to the Cardbook author, and after a short conversation he was able to identify the bug that broke the Search Messages function, and provided a workaround. Cardbook has an option to add extra columns to a message list, and the Search didn't like that. That option can be disabled and Search returns to normal.

You can see the conversation here:

https://gitlab.com/CardBook/CardBook/-/work_items/2030

He mentions that QNote breaks things in a similar way. I don't use that add-on, but you may want to look to see if it has a similar option you can turn off.

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