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Backing up my Thunderbird using external backup software

Lizandian.hulley

I am using Thunderbird 140.15.0esr and have noticed that my Ashampoo Backup is not able to store my Thunderbirs files any more. I have looked up how to find the Thunderbird files and the posts mainly say :

C:\Users\<YourUsername>\AppData\Roaming\Thunderbird\Profiles\

But when I follow this path there is no Thunderbird folder in Roaming as shown in the attached screen shot

Can you help please.

Ian Hulley

I am using Thunderbird 140.15.0esr and have noticed that my Ashampoo Backup is not able to store my Thunderbirs files any more. I have looked up how to find the Thunderbird files and the posts mainly say : C:\Users\<YourUsername>\AppData\Roaming\Thunderbird\Profiles\ But when I follow this path there is no Thunderbird folder in Roaming as shown in the attached screen shot Can you help please. Ian Hulley
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