Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie
Open

Can't set up IMAP account in Thunderbird

Thunderbird Správa účtu
david odpovedal
Tim Dawson
Tim Dawson

I've had a POP3 account for years, with no problem. On a second computer I had a second TB installation that used to get its emails from a folder on the main computer. This suited our purposes very well. The second user could access all my e-mails, and her sent messages also appeared on my computer.

Alas I updated TB, and have lost this capability. Ideally I'd go back to it, but the only way forward seems to be to set up an IMAP account. I have tried this, following the instructions on the Mozilla web site. It's all very easy, but I end up with a message: "Thunderbird failed to find the settings for your email server".

I have of course checked that the settings are correct, but I can't get past this point. I have tried disabling my Internet Security (Bitdefender) but to no avail.

What should I do next, please? I'd go back to an earlier version of TB if that would enable my older method of working.

I've had a POP3 account for years, with no problem. On a second computer I had a second TB installation that used to get its emails from a folder on the main computer. This suited our purposes very well. The second user could access all my e-mails, and her sent messages also appeared on my computer. Alas I updated TB, and have lost this capability. Ideally I'd go back to it, but the only way forward seems to be to set up an IMAP account. I have tried this, following the instructions on the Mozilla web site. It's all very easy, but I end up with a message: "Thunderbird failed to find the settings for your email server". I have of course checked that the settings are correct, but I can't get past this point. I have tried disabling my Internet Security (Bitdefender) but to no avail. What should I do next, please? I'd go back to an earlier version of TB if that would enable my older method of working.

Všetky odpovede (1)

david
david
  • Top 10 Contributor

You should be able to just click to create a new account, enter name and email address - NOTHING MORE, not even password, and it should normally find it. Post screenshot of error. that may help

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.