Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Lost access to many mail folders and emails on my Windows 10 laptop!

  • 2 odpovede
  • 2 majú tento problém
  • 33 zobrazení
  • Posledná odpoveď od AdmiralR
  • Open

Since April 9, 6:14 PM CDT, most folders (e.g., Drafts, Templates, Sent) on my primary laptop in my primary POP email account, [edited]@bdcusa.com, have disappeared; and ALL SUBfolders in my Inbox have disappeared. Over 185,000 emails have vanished overnight!

On my primary laptop, I'm using Thunderbird 149.0.1 (64-bit) on the release update channel, still running 64-bit Windows 10 Professional, and have nothing backed up to the cloud.

Fortunately, on my secondary laptop, I'm using Thunderbird 115.18.0 (32-bit) on the esr update channel, running 32-bit Windows 7 Professional. I say, "fortunately," because ALL folders and emails are still there, so I know they haven't been vaporized!

How do I return all folders and emails for this email account to visibility and access on my primary laptop? Detailed directions appreciated.

Since April 9, 6:14 PM CDT, most folders (e.g., Drafts, Templates, Sent) on my primary laptop in my primary POP email account, [edited]@bdcusa.com, have disappeared; and ALL SUBfolders in my Inbox have disappeared. Over 185,000 emails have vanished overnight! On my primary laptop, I'm using Thunderbird 149.0.1 (64-bit) on the '''release''' update channel, still running 64-bit Windows 10 Professional, and have nothing backed up to the cloud. Fortunately, on my secondary laptop, I'm using Thunderbird 115.18.0 (32-bit) on the '''esr''' update channel, running 32-bit Windows 7 Professional. I say, "fortunately," because ALL folders and emails are still there, so I know they haven't been vaporized! How do I return all folders and emails for this email account to visibility and access on my primary laptop? Detailed directions appreciated.
Priložené obrázky

Upravil(a) christ1 dňa

Všetky odpovede (2)

hmmm...

Upravil(a) Jackson Kasi dňa

It's now been 2 weeks without a useful answer, much less a solution. So let me ask a "workaround" question:

How could I easily, efficiently, and safely copy the contents of entire folders from one computer to a destination computer without damaging/deleting items already in those folders on the destination computer?

Thank you.

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.