Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Personal data not removed on deinstall

  • 1 odpoveď
  • 1 má tento problém
  • 90 zobrazení
  • Posledná odpoveď od Grace Miller
  • Open

info13340
info13340

I'm giving my old Galaxy S7 to a friend, I've got her a prepaid SIM and put it into the S7 (my own SIM has gone into a new S22). I've managed to set up the S7 to sync with her data via DAVx5, Thunderbird was easy to set up thanks to the QR-Code export, and various other things worked as expected.

BUT she uses firefox sync, and so do I. I deinstalled firefox on the S7, and reinstalled it, and changed to her sync account - but all my own personal data (bookmarks, chronology etc) are still there. That's not only really annoying, but also a breach of my private sphere.

Google KI tells me to give her sync account a new password, before doing that decoupling from sync on all used devices; we have five, so that would be a real pain. The only other option I see is a factory reset and then repeat all the work setting up the S7.

So what I'm asking for is an option when firefox is deinstalled, or as an extra option in the settings, to delete all stored personal data.

I'm giving my old Galaxy S7 to a friend, I've got her a prepaid SIM and put it into the S7 (my own SIM has gone into a new S22). I've managed to set up the S7 to sync with her data via DAVx5, Thunderbird was easy to set up thanks to the QR-Code export, and various other things worked as expected. BUT she uses firefox sync, and so do I. I deinstalled firefox on the S7, and reinstalled it, and changed to her sync account - but all my own personal data (bookmarks, chronology etc) are still there. That's not only really annoying, but also a breach of my private sphere. Google KI tells me to give her sync account a new password, before doing that decoupling from sync on all used devices; we have five, so that would be a real pain. The only other option I see is a factory reset and then repeat all the work setting up the S7. So what I'm asking for is an option when firefox is deinstalled, or as an extra option in the settings, to delete all stored personal data.

Všetky odpovede (1)

Grace Miller
Grace Miller

On Android, uninstalling Firefox does **not** delete its profile folder, so when you reinstall the app your bookmarks, history, and other data remain on the device. That’s why your data reappeared even after switching to your friend’s Sync account. To fully wipe your personal data, you must go to **Settings → Apps → Firefox → Storage → Clear Data** *before* uninstalling, or clear it on the reinstalled copy and then sign in with her account. This completely removes your old profile without needing to change Sync passwords or factory-reset the phone.

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.