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Firefox crashing when switching input language

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  • Posledná odpoveď od Paul

Dewon
Dewon

Hello,

I've been having this problem recently on Windows 11 with Firefox, where switching my input language to japanese (ALT + SHIFT keys) causes the browser to crash immediately. This happens about half to one third of the times I do it. It didn't happen before and I'm rather confused.

Searching on Google brought up a few similar experiences, such as this one, but the suggested fix (switching intl.tsf.enable to false on the about:config page) didn't work for me.

Any help is appreciated! Thank you very much in advance 😊

Hello, I've been having this problem recently on Windows 11 with Firefox, where switching my input language to japanese (ALT + SHIFT keys) causes the browser to crash immediately. This happens about half to one third of the times I do it. It didn't happen before and I'm rather confused. Searching on Google brought up a few similar experiences, such as [https://www.reddit.com/r/firefox/comments/9mvphh/browser_freezing_when_switching_input_languages/ this one], but the suggested fix (switching intl.tsf.enable to false on the about:config page) didn't work for me. Any help is appreciated! Thank you very much in advance 😊

Všetky odpovede (1)

Paul
Paul
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  • Top 10 Contributor

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.