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Error Message for FireFox

Firefox Riešenie problémov
NoahSUMO pridal odpoveď Pred 2 rokmi
Nora Jones
Nora Jones

What does the following error message mean and how can the problem be corrected?

XUL Runner Error platform version '129.01' is not compatible with minVersion>=129.0 maxVersion<=129.0

Thank you.

Nora Jones

What does the following error message mean and how can the problem be corrected? XUL Runner Error platform version '129.01' is not compatible with minVersion>=129.0 maxVersion<=129.0 Thank you. Nora Jones

Upravil(a) NoahSUMO dňa

Všetky odpovede (1)

NoahSUMO
NoahSUMO
  • Moderátor

I believe your Firefox was unable to update successfully and since not all of the files got upgraded, there's a mismatch between the old files & the new files causing that error.

Do you use a security software called ZoneAlarm or ZoneAlarm Extreme Security? It may be causing the problem. If you can find the option to "Clear Virtual Data" that should allow you to reinstall or update Firefox to fix that error message.

Instructions for "Clear Virtual Data" - should be in the Advanced section of ZoneAlarm's settings: http://download.zonealarm.com/bin/forcefield_x/help/wwhelp/wwhimpl/common/html/wwhelp.htm?context=ForceField&file=advancedsettings.html