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Microphone not working in Firefox

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Hi all, I can not get Firefox to use my Microphone,

  • Works in other apps directly on Windows
  • Works in other browsers, Edge
  • Works in Windows

I have

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png

Hi all, I can not get Firefox to use my Microphone, * Works in other apps directly on Windows * Works in other browsers, Edge * Works in Windows I have * Refreshed Firefox * Uninstalled Firefox, removed folders in %appdata% https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-58-0773b4.png * Updated windows to latest buildhttps://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-44-96d242.png * made sure all Windows 11 permissions were correct https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-49-4817cf.png * Made sure Firefox is using my only Microphone, https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png
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Všetky odpovede (7)

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Does Firefox display the permission dialog when you are on a site where you need to use your microphone? Here's an example of what that should look like:

If you click the little icon next to the lock with the lines and circles, does it indicate that the site already has microphone permission?

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jscher2000 - Support Volunteer said

Does Firefox display the permission dialog when you are on a site where you need to use your microphone? Here's an example of what that should look like:

If you click the little icon next to the lock with the lines and circles, does it indicate that the site already has microphone permission?

yes, when I go to https://www.onlinemictest.com/ or any other site I am asked https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-12-23-45-04-0a7241.png


cor-el said

Does it work here? See also "Tools -> Page Info -> Permissions".

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-12-23-47-22-69ef0b.png

Upravil(a) Morrosis dňa

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Thank you for the screenshots. It seems that Firefox definitely is aware of your microphone and that the site has permission.

Is the problem that the site

(A) Says it can't access the microphone, despite the permission; or (B) Doesn't receive any audible input (zero sound detected from the microphone)

By the way, since you have a microphone selector in your permission dialog, is there a duplicate of the same microphone that might be the "real" one, or is the other choice something like a built-in laptop microphone?

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jscher2000 - Support Volunteer said

Thank you for the screenshots. It seems that Firefox definitely is aware of your microphone and that the site has permission. Is the problem that the site (A) Says it can't access the microphone, despite the permission; or (B) Doesn't receive any audible input (zero sound detected from the microphone) By the way, since you have a microphone selector in your permission dialog, is there a duplicate of the same microphone that might be the "real" one, or is the other choice something like a built-in laptop microphone?

B, also the drop down, was me testing with another mic, same issue

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I've solved this issue. If you set the Windows speaker properties in advanced, higher than 192000 hz, firefox will not pick up audio.

I found the issue, when I was dealing with a different issue of audio not playing for a different service, and that solution solved the same for firefox not using the microphone.

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Thank you for reporting back on that. I wonder whether there was any way to discover that from within Firefox?