Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

How to change a forgotten password.

  • 1 odpoveď
  • 1 má tento problém
  • 171 zobrazení
  • Posledná odpoveď od user01229325
  • Archivované

JackieSmith
JackieSmith

We have new computers at work. Co-worker has not used her work email in some time. We have downloaded Mozilla thunderbird email for her. She can not remember her old email. Is there a way to reset an email when she can not remember her old password? We tried putting a master password and it did not open with that. There is no stored passwords due to new computer.

We have new computers at work. Co-worker has not used her work email in some time. We have downloaded Mozilla thunderbird email for her. She can not remember her old email. Is there a way to reset an email when she can not remember her old password? We tried putting a master password and it did not open with that. There is no stored passwords due to new computer.

Všetky odpovede (1)

user01229325
user01229325

The Thunderbird Master Password is only to protect any email passwords that you have told Thunderbird to remember and is optional. It has nothing to do with logging into your email account.

Email passwords are administered with your email provider. You need to work with them to reset a forgotten email password. Most providers have a link on their email help page to reset passwords.