Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie
Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.
Solved Archivované

How can I get Thunderbird to download my emails after migrating to a new computer?

Thunderbird Inštalácia a aktualizácie
kdclegg odpovedal
kdclegg
kdclegg

I have copied all the files under "profile" from my old computer, and the emails accounts all show up on my new computer, but it won't download any new emails.

I have copied all the files under "profile" from my old computer, and the emails accounts all show up on my new computer, but it won't download any new emails.

Všetky odpovede (2)

user1121639
user1121639

Vybrané riešenie

Does it give an error message?

In order to help you, please post here your Thunderbird Troubleshooting Information.

At the top right of the Thunderbird window, click the menu button (or use the regular menu at the top), then select Help: Troubleshooting Information.

Click the "Copy text to clipboard" button.  Do not check the box "Include account names"  Then paste (Ctrl-V), the text into your response here. We only need to see the sections down to and including the "Extensions" section, so you can delete the rest.

kdclegg
kdclegg Autor otázky

Thanks, Bruce. It turns out I had a Trojan horse that was messing things up.