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Can't open graphic attachments to thunderbird

  • 5 odpovedí
  • 3 majú tento problém
  • 207 zobrazení
  • Posledná odpoveď od Matt
  • Vyriešené

KEITH-R
KEITH-R

Thunderbird 24.5.0 on Win7.// Emails with graphics attachments (.jpg etc) cannot be opened directly from Thunderbird. When clicked to open, anti-virus scans them, but no further action takes place. In order to open graphics attachments, I must save them and then open. Other attachments open normally (.doc .pdf, etc)

Thunderbird 24.5.0 on Win7.// Emails with graphics attachments (.jpg etc) cannot be opened directly from Thunderbird. When clicked to open, anti-virus scans them, but no further action takes place. In order to open graphics attachments, I must save them and then open. Other attachments open normally (.doc .pdf, etc)

Vybrané riešenie

Tools menu (alt+T) > options > attachments and delete any entries for the file types causing trouble.

Delete do not fix, even though the option is there.

Now open an attachment.

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Všetky odpovede (5)

Diego Victor
Diego Victor

Hello,

Maybe help:

KEITH-R
KEITH-R Autor otázky

Of interest, but does not solve the immediate problem.

Matt
Matt
  • Top 10 Contributor

Vybrané riešenie

Tools menu (alt+T) > options > attachments and delete any entries for the file types causing trouble.

Delete do not fix, even though the option is there.

Now open an attachment.

KEITH-R
KEITH-R Autor otázky

Thanks, Matt. Works well.

I thought I was being smart by specifying the app to open my jpg files and instead was prohibiting them from opening at all! I guess I'll never learn the logic of some programmers! 

From now on, "If it ain't broke, I'll not fix it!"
Matt
Matt
  • Top 10 Contributor

You will find if you look now that there is a new entry for those file types that contains the correct information. I recommend deleting, because getting it right is always easier with a wizard, and when there is no entry you get the what do I do with this wizard.,