Migrating from a Windows 10 computer to a Windows 11 computer and many aspects are not working correctly

I'm migrating Thunderbird from my old Windows 10 computer to a new Windows 11 computer. I've installed Thunderbird v115.12.2 and successfully moved all my accounts, emai… (read more)

I'm migrating Thunderbird from my old Windows 10 computer to a new Windows 11 computer.

I've installed Thunderbird v115.12.2 and successfully moved all my accounts, emails, calendars, etc., to the new computer.

Several things are NOT working correctly, though:

1 - Settings will not open. Here is the message from the error console:

Error: No such tab mode: preferencesTab

   openTab chrome://messenger/content/tabmail.js:758
   openTab chrome://communicator/content/utilityOverlay.js:257
   openPreferencesTab chrome://communicator/content/utilityOverlay.js:295
   openOptionsDialog chrome://messenger/content/mailCore.js:628
   oncommand chrome://messenger/content/messenger.xhtml:1

tabmail.js:956:17

   openTab chrome://messenger/content/tabmail.js:956
   openTab chrome://communicator/content/utilityOverlay.js:257
   openPreferencesTab chrome://communicator/content/utilityOverlay.js:295
   openOptionsDialog chrome://messenger/content/mailCore.js:628
   oncommand chrome://messenger/content/messenger.xhtml:1

2 - Customize menu does not open

3 - The hamburger menu in the upper right corner does not open

4 - The spaces toolbar on the far left is missing

5 - Events and Tasks are missing from the menu

6 - My calendar is nowhere to be found - I can't find a way to access it (on my old computer, I clicked on the calendar icon in the spaces toolbar on the left side of the window)

Thunderbird on my old computer was also running v115.12.2 when I backed up the profile folder to move it.

I tried downgrading to Thunderbird v102. I had all of the same issues listed above PLUS all my accounts and emails disappeared. -- I've brought it back up to v115.12.2.

Could someone please help me get Thunderbird working correctly?

Asked by RowdyRhonda 5 months ago

Last reply by ElviraKate 23 minutes ago

Re-Index Hanging - "Indexing messages" is stuck

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB … (read more)

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB after reopening, to monitor the reindex process. But it hangs every time. it goes through sent items and seems to get stuck at one point every time. See image below, it's been sat like that for an hour or more now. Any ideas? thanks (Image uploader doesn't seem to be working on this board, so here's the screenshot: https://ibb.co/8MjfKRW)

Asked by mozilla516 2 weeks ago

Last reply by Wayne Mery 47 minutes ago

imap.xxxx the certifate does not come from a safe source

i can not receive mails, since the update to 128.5.2ESR not on imap.strato.com not on imap.gmail.com not on mail.yourhosting.com just since today after the update. sendi… (read more)

i can not receive mails, since the update to 128.5.2ESR not on imap.strato.com not on imap.gmail.com not on mail.yourhosting.com

just since today after the update. sending emails seems to work.

I did NOT change anything in the accounts.

How to solve????

Thank you.

Asked by meetup 18 hours ago

Last reply by christ1 2 hours ago

Email folders on Thunderbird

My folders in thunderbird are greyed out and will not let me access, add to or delete items from them. I have contributed to thunderbird in the past and will continue to … (read more)

My folders in thunderbird are greyed out and will not let me access, add to or delete items from them. I have contributed to thunderbird in the past and will continue to do so if I can get an answer as to solving this folder issue.

My android phone will allow me to access and manage folders, but not so on Thunderbird.

Here's hoping.

W Mckisson

Asked by mckisson 19 hours ago

Last reply by sfhowes 8 hours ago

Under Reply to I am seeing a Hugh string of code below the emails and above the email detail and not sure why?

david posted an answer to your question "Email Inbox 1 line" Date:Thu, 12 Dec 2024 19:26:03 +0000 X-Mozilla-Status:0001 X-Mozilla-Status2:00000000 Delivered-To:mark@postc… (read more)

david posted an answer to your question "Email Inbox 1 line" Date:Thu, 12 Dec 2024 19:26:03 +0000 X-Mozilla-Status:0001 X-Mozilla-Status2:00000000 Delivered-To:mark@postcardsrus.com Received:by 2002:a05:622a:800e:b0:467:4d2f:4143 with SMTP id jr14csp1095qtb; Thu, 12 Dec 2024 11:26:04 -0800 (PST) X-Google-Smtp-Source:AGHT+IFS6qSIn9MmloTyy0D8LShFi+bmM2mS+meE5ph3Gd1UYgEc7vhYPPtZ7jLIvwBrKwQqoVUV X-Received:by 2002:a05:6a00:1912:b0:725:d64c:f113 with SMTP id d2e1a72fcca58-72906940cf1mr1998616b3a.3.1734031563911; Thu, 12 Dec 2024 11:26:03 -0800 (PST) ARC-Seal:i=1; a=rsa-sha256; t=1734031563; cv=none; d=google.com; s=arc-20240605; b=FOItxZaxzvJ8lOPEH4ErZPTFH0+O47T7N86KbXweOPE1ypv0b2Iwx7MEfFGk1YyWPX FPHqz85qhOYaKQpQg/ZRDgekH+vSI2BbfJPkjiscNri5lb8HEL1yRi/XTP1urnnf1KHo 4Ag3o+2i8XG1DUBMS0/6ROL6yArzOdtdBYLNB1ISJZc4klQ6q1Pz8qNqYmwfEGkRhbil AozBaKpE+YHH/SKE2gXcOFtW4qpgz86kah6ax10kd0+nXwZILRaH4VGK4mBR8ZGgZK/k hppH3/hj6SPvo9neD+J2WzF3N42Qu+AU6F+QQp0hpZUYZ6Jl7pQrEi1S4fXfS31bo0me 9ubQ== ARC-Message-Signature:i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20240605; h=feedback-id:reply-to:message-id:date:to:from:subject:mime-version :dkim-signature:dkim-signature; bh=utdYfkdKzTqPWORaFA2y9FmLh3Y50uohdv3AaIT+rY8=; fh=JkVlZtze835aK68rxpmIbiTFGwt9D8JW/XK/fcrxLo0=; b=i0Y7kZIR5JkcBokO4AUsbpARbJKSaKzjkG3YrM6Xy1j1bVasr3RbqaW1OCMKx4V4od VlrqbSbDNZmlfInPVZ2kZnOfKR1acnQw1/4wyPsOOQ7TPmnKa3TeAcvS79iCbzzqouk0 Kmphk/e8gRfyyYj+KoEEwMyQ4ZAdsRgAmvvgVmC9KBMH1ln95CROeXLWBrprAiokeX4O QKWjFWfe0KituX6moInXNIJRA7LLOZowYp2f7zpO5XVjtyLX+eI+UpCa2fnKGY/w5RPz LbjmLouRu4CJDH0jGEhk4IBvdPF9JylRGF6jGu01NlsJqOGKy80YNK2NxCQ4IEh/OQNE Ovag==; dara=google.com ARC-Authentication-Results:i=1; mx.google.com; dkim=pass header.i=@support.mozilla.org header.s=c443qvrmqzg374xy4ayfjtpvorw5iii7 header.b=VCu2wihN; dkim=pass header.i=@amazonses.com header.s=7v7vs6w47njt4pimodk5mmttbegzsi6n header.b="w6f/6mLF"; spf=pass (google.com: domain of 01010193bc55d9dc-13e00a12-1dfe-4a55-8a87-5d4300d3b774-000000@us-west-2.amazonses.com designates 54.240.27.105 as permitted sender) smtp.mailfrom=01010193bc55d9dc-13e00a12-1dfe-4a55-8a87-5d4300d3b774-000000@us-west-2.amazonses.com; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=support.mozilla.org Return-Path:<01010193bc55d9dc-13e00a12-1dfe-4a55-8a87-5d4300d3b774-000000@us-west-2.amazonses.com> Received:from a27-105.smtp-out.us-west-2.amazonses.com (a27-105.smtp-out.us-west-2.amazonses.com. [54.240.27.105]) by mx.google.com with ESMTPS id 41be03b00d2f7-801b40e7a00si2339614a12.602.2024.12.12.11.26.03 for <mark@postcardsrus.com> (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Thu, 12 Dec 2024 11:26:03 -0800 (PST) Received-SPF:pass (google.com: domain of 01010193bc55d9dc-13e00a12-1dfe-4a55-8a87-5d4300d3b774-000000@us-west-2.amazonses.com designates 54.240.27.105 as permitted sender) client-ip=54.240.27.105; Authentication-Results:mx.google.com; dkim=pass header.i=@support.mozilla.org header.s=c443qvrmqzg374xy4ayfjtpvorw5iii7 header.b=VCu2wihN; dkim=pass header.i=@amazonses.com header.s=7v7vs6w47njt4pimodk5mmttbegzsi6n header.b="w6f/6mLF"; spf=pass (google.com: domain of 01010193bc55d9dc-13e00a12-1dfe-4a55-8a87-5d4300d3b774-000000@us-west-2.amazonses.com designates 54.240.27.105 as permitted sender) smtp.mailfrom=01010193bc55d9dc-13e00a12-1dfe-4a55-8a87-5d4300d3b774-000000@us-west-2.amazonses.com; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=support.mozilla.org DKIM-Signature:v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=c443qvrmqzg374xy4ayfjtpvorw5iii7; d=support.mozilla.org; t=1734031563; h=Content-Type:MIME-Version:Subject:From:To:Date:Message-ID:Reply-To; bh=7zP1Vp7yZsdeJFQ1Xk+HL0jY2Gf31JaFRe40JR5aK1o=; b=VCu2wihNGo8qnjD/ur3JOg8dzRORsfzDp6aU2df1MsxsQnT5xS1Bq7VCx4gDOtdN ukyaSCT+ellsLe683eLfuLzZscdE150N5Orl0y/WXK39FCSrAPd1x6AwqZp4MU4X1rb gJtyFkKn7L8kxFRRAhe6YWgCYScIsk+I3yuASwuU= DKIM-Signature:v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=7v7vs6w47njt4pimodk5mmttbegzsi6n; d=amazonses.com; t=1734031563; h=Content-Type:MIME-Version:Subject:From:To:Date:Message-ID:Reply-To:Feedback-ID; bh=7zP1Vp7yZsdeJFQ1Xk+HL0jY2Gf31JaFRe40JR5aK1o=; b=w6f/6mLFNYP/+99/vKq5FDN59SFTadL08G7J6ZVUpV6s0yfAecFaR2P2RsuK2KdK FvlhU+xqrRKOkUoNtRnA/5MPjsGmkaveJyS0Cr+wRDFehuaHgXKGUarIDqwH76gA59+ +q/4n5+YRuIWjUco05hqsF72WUdOD8BIre5G2os0= Content-Type:multipart/alternative; boundary="===============8938897083380794857==" MIME-Version:1.0 Feedback-ID:::1.us-west-2.55Fn+vAtbDnVeXugvv+YsUqxmqRyBI6wITuZhQVE8SU=:AmazonSES X-SES-Outgoing:2024.12.12-54.240.27.105

Asked by Mark Kleinfeld 13 hours ago

Last reply by Matt 8 hours ago

To to apply multiple filers in Thunderbird's "filter Messages" box

I have Thunderbird 128.5.1esr (64-bit). I want to apply multiple filters in one query e.g. I want to check e-mails sent from "abc@xyz.com" to "prq@xyz.com" with subject "… (read more)

I have Thunderbird 128.5.1esr (64-bit). I want to apply multiple filters in one query e.g. I want to check e-mails sent from "abc@xyz.com" to "prq@xyz.com" with subject "Regarding OS installation" in one query. How to apply such filters? In Outlook, we can do it like "From:abc@xyz.com,To:prq@xyz.com,Subject:prq@xyz.com" How to do such things in Thunderbird?

Asked by pankajd1 10 hours ago

Last reply by sfhowes 8 hours ago

thunderbird help

long time thunderbird user but suddenly can receive emails ok but when trying to send get message "error occured mail server responded sender rejected. " don't know what… (read more)

long time thunderbird user but suddenly can receive emails ok but when trying to send get message "error occured mail server responded sender rejected. " don't know what to do watterson @charter.net

Asked by david watterson 1 day ago

Last reply by martin.peros 9 hours ago

Need "from" column to help detect phishing emails

I hope that not everyone receives 5 or more phishing emails a day like I do. The phishermen have learned that if they put a lengthy enough name in front of the email add… (read more)

I hope that not everyone receives 5 or more phishing emails a day like I do. The phishermen have learned that if they put a lengthy enough name in front of the email address that said address won't be seen unless the email is opened. The fishy looking email address is of course is the first tip off that the message is phishing. Some however manage to use a plausible tag in front of the @ and somehow use a legitimate xxxx.com after the @. I received two of that type this week from a phony Uber account. I've forwarded them to Uber.

The current Tbird release does not allow the user to add the "From" column to the list displays. That would be useful. Anything more that you could come up with would be be appreciated by many. BTW I am using the DKIM extension, and so far it seems to be helpful.

My wife and I are in our late 70s and both had careers in data processing. We are aware and careful. In another 10 years, who knows.

Asked by Tumblin Computers 12 hours ago

Last reply by mozilla664 9 hours ago

Thunderbird access Google account message

I am trying to turn off the message that I get saying "Mozilla Thunderbird Email wants to access your Google Account". I cannot figure out how to turn this off. Just ma… (read more)

I am trying to turn off the message that I get saying "Mozilla Thunderbird Email wants to access your Google Account". I cannot figure out how to turn this off.

Just make it stop. I reply to deny but it keeps coming up.

Just make it stop.

Asked by falconscastle 1 day ago

Last reply by Matt 9 hours ago

threading

I don't seem to be able to get threading to work for me in card view. I have downloaded the add on and i am still having challenges. Can you help me understand what i a… (read more)

I don't seem to be able to get threading to work for me in card view. I have downloaded the add on and i am still having challenges. Can you help me understand what i am missing?

Asked by srbthegoat 1 day ago

Last reply by Matt 9 hours ago

Help an old man migrate from Eudora after 20 years

I've been (mostly happily until 2 yrs ago) with Eudora. My usage model is to keep all (saved) email locally (20 yrs archive), access via POP. Unfortunately, the evoluti… (read more)

I've been (mostly happily until 2 yrs ago) with Eudora. My usage model is to keep all (saved) email locally (20 yrs archive), access via POP. Unfortunately, the evolution of HTML, iso character sets, etc has been forcing me to move on. I tried TB about 2 yrs ago and abandoned the project for lack of time and urgency. I'm trying again, but now very serious. Anyway, I set up an install and did basic tests - all ok. But I can't seem to find config options to customize. I found some option to set my mail store to a folder of my choice (away from the system root -- C:\ - i use windows 10-11.) to something like E:\docs\tb. It created inbox, trash etc. right there. My previous install attempt (2 yrs ago) created these in a subfolder named for the email account (eudora calls 'personalities'). I do want to use multiple accounts each in their own 'garden', not in the same inbox, outbox, etc.. I can't find where to configure this - I can't even find how to configure my earlier choice to store them on E:. What am I missing? On some settings for copies and folders, it offers (eg) Sent folder on <email account>. I presume this is particular to IMAP and not relevant to my current setup.

That's enough to get me started, but I would like to eventually migrate my Eudora archives to TB, so a pointer to docs on this would be appreciated.

Tnx, Tom

Asked by tdaly 1 day ago

Last reply by Matt 9 hours ago

Thunderbird Not Showing Emails for Newly Added Outlook Email Account

Hello, I added a new Outlook account to Thunderbird and it is not showing in Thunderbird. I added the new email account to Outlook client, and the email is comign in fin… (read more)

Hello,

I added a new Outlook account to Thunderbird and it is not showing in Thunderbird. I added the new email account to Outlook client, and the email is comign in fine. So, its a Thunderbird issue.

I used the default IMAP settings when addding the new account.

I gave it the required/requested "permissions" as promoted.

This use to work fine in Thunderbird, as I have added several Outloook acounts prior which are coming in fine, but it seems it is no longer working now.

Asked by CG50000 20 hours ago

Last reply by mozilla664 12 hours ago

One of multiple email accounts is very slow

I have three email account in Thunderbird, two are AT&T (bellsouth.net) and one is gmail. One of the bellsouth emails is VERY slow, reading and deleting, but the othe… (read more)

I have three email account in Thunderbird, two are AT&T (bellsouth.net) and one is gmail. One of the bellsouth emails is VERY slow, reading and deleting, but the other two emails run very good, no problems at all with reading or deleting. I have read through many many similar but not quite the same questions in the forum and I have tried every one of the suggested things to try to fix this but it is still a problem. Any new suggestions?

Asked by janet59521 20 hours ago

Last reply by Matt 12 hours ago

Not receiving email properly

I receive this message when I click get messages. I only get 1 or 2 emails at a time. Not sure what the message means. I do have plenty of disk space. Unable to write th… (read more)

I receive this message when I click get messages. I only get 1 or 2 emails at a time. Not sure what the message means. I do have plenty of disk space.

Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disk space to copy the mailbox.

Thanks

Asked by myrnhil 19 hours ago

Last reply by Matt 13 hours ago

Email disappearing as soon as it downloads

I have pop accounts set up for my business. Ever since the last Thunderbird upgrade, I've been seeing messages download and then immediately disappear. Some of these have… (read more)

I have pop accounts set up for my business. Ever since the last Thunderbird upgrade, I've been seeing messages download and then immediately disappear. Some of these have been critical things that I needed to get, and I've had to ask the sender to repeatedly re-send them before they stopped disappearing as soon as they came in. They have been from a wide variety of sources, including the US government, so it's not a problem with the sender. I've used Thunderbird for all the years that it's been available, without any problems ever, until this began. Please fix it, whatever it is!

Asked by admin922 19 hours ago

Last reply by Matt 13 hours ago

Trash folder missing emails

The global database got corrupted so I rebuilt it. Now when I delete a file it does not show up in trash. Occasionally I accidentally delete files, so I would like this … (read more)

The global database got corrupted so I rebuilt it. Now when I delete a file it does not show up in trash. Occasionally I accidentally delete files, so I would like this to work; trash folder shows "no message found".

Asked by msnitz 14 hours ago

Last reply by Matt 13 hours ago