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A pop up window asks about every 2 to 5 minutes to authorize a certificate for google, I click "deny" but it just keeps on popping up.

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  • Last reply by cor-el

lindacrew
lindacrew
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I do not want to disable "ask me every time" option on Firefox even for a few seconds. I have searched for answers but nothing seems to be reasonable. One option was for me to create my own certificate and hope Firefox will pick that certificate if I disable the "ask me" (very iffy). Is there no way to get rid of this other than deleting Firefox?

I do not want to disable "ask me every time" option on Firefox even for a few seconds. I have searched for answers but nothing seems to be reasonable. One option was for me to create my own certificate and hope Firefox will pick that certificate if I disable the "ask me" (very iffy). Is there no way to get rid of this other than deleting Firefox?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Do you mean the cookie permission dialog? I'm not sure when you get a certificate approval dialog. Could you describe that in more detail and/or post a screen shot?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you mean this?

  • Firefox > Preferences > Advanced > Encryption: Certificates: "When a web site requires a certificate": "Ask me every time"

Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.