Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how d o I deactivate 2-step from my old phone number? So I can enter into my Google account?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by philipp

1cherylcarrasquillo
1cherylcarrasquillo
more options

Can't enter my Google account because 2-step keeps popping up with my old number that I have no access to anymore.

Can't enter my Google account because 2-step keeps popping up with my old number that I have no access to anymore.

Chosen solution

hello 1cherylcarrasquillo, this is a question where we as support for mozilla's firefox browser can't be of much help. please contact google's support instead to inquire what options there are to recover your account.

thanks for your understanding!

Read this answer in context 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello 1cherylcarrasquillo, this is a question where we as support for mozilla's firefox browser can't be of much help. please contact google's support instead to inquire what options there are to recover your account.

thanks for your understanding!