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when using Firefox several websites (financial) won't open a window I click on to look at a statement

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

Billpotere
Billpotere
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when I am working in websites from Morgan Stanley or Chase and click to open a statement all I get is a new blank white box - no statement. I have called both institutions for assistance and they thell me it's Firefox because in can open them in Explorer.

when I am working in websites from Morgan Stanley or Chase and click to open a statement all I get is a new blank white box - no statement. I have called both institutions for assistance and they thell me it's Firefox because in can open them in Explorer.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Try to disable the Adobe Reader plugin in Firefox and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.