Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ashx extension in mac osx

  • 1 reply
  • 97 have this problem
  • 6 views
  • Last reply by sctl

more options

When I try to open Word .doc or .docx files or pdf files, the download window shows an "ashx" extension. I can force the program to open the Word documents, but PDF files do not open. This is a problem that only started about a day ago.

When I try to open Word .doc or .docx files or pdf files, the download window shows an "ashx" extension. I can force the program to open the Word documents, but PDF files do not open. This is a problem that only started about a day ago.

All Replies (1)

more options

Although you are using a Mac, if you are using Outlook Web Access with Word, it sends an illegal Content-Dispositon header to Firefox. This is no longer allowed in Firefox 8. Firefox 9 will have a workaround for this so that Microsoft has time to fix their software. See

   http://support.mozilla.com/nl/questions/895024
   https://support.mozilla.com/en-US/search?q=attachement.ashx+mac

See also the threads

   https://discussions.apple.com/message/10814672#10814672
   https://support.mozilla.com/en-US/questions/897957

and check to see that your plug-ins are up-to-date:

   https://www.mozilla.org/en-US/plugincheck/

Also test your Flash player on Adobe's website and confirm the version (please check using each browser, if you have, say, IE & Firefox installed)

     http://www.adobe.com/software/flash/about/

Also, check also that your add-ons are up-to-date, from Firefox's menu bar:

    Tools > Add-ons

add apple thread

Modified by sctl