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Why does my computer freeze when Firefox is open and I start AutoCAD 2011?

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  • 5 have this problem
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  • Last reply by cor-el

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I have been able to replicate this issue on 2 machines now. If I open Firefox 6 on my Windows XP Machine and then try to start AutoCAD 2011 the whole computer will freeze and I am required to use the power button to restart the computer. If I open AutoCAD 2011 first and then open Firefox 6 the computer does not freeze.

I have been able to replicate this issue on 2 machines now. If I open Firefox 6 on my Windows XP Machine and then try to start AutoCAD 2011 the whole computer will freeze and I am required to use the power button to restart the computer. If I open AutoCAD 2011 first and then open Firefox 6 the computer does not freeze.

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Maybe a conflict with DLLs that both programs use and AutoCAD needs its own version that is located in the AutoCAD folder. If Firefox is started first then an older version located elsewhere may be loaded that cause AutoCAD to crash or hang.