Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I import favorites onto a restored system from a backup that I made on an external hard drive before I had exported the favorites?

more options

I have downloaded Firefox to my laptop, which crashed, and could not be restored by my backup software. All files reside on an external hard drive, including Firefox. I had not exported my favorites prior to the crash. How do I import those favorites from the external hard drive?

I have downloaded Firefox to my laptop, which crashed, and could not be restored by my backup software. All files reside on an external hard drive, including Firefox. I had not exported my favorites prior to the crash. How do I import those favorites from the external hard drive?

All Replies (1)

more options

Favorites or bookmarks? Firefox can't handle the "favorites" data, you need to restore that data to IE, and then export it in bookmarks.html format which is what Firefox can import.

http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile