Email providers I don't use any more
I have changed email providers a couple of times recently. I no longer use the email providers I previously used. But Thunderbird continues to attempt to log in to those servers every time I start Thunderbird. Is there any way to tell Thunderbird that I no longer have access to those servers?
Since I was using IMAP on these servers, I still have copies of all of the emails I received, and composed, while I used those email providers --- IN MOST CASES! However, I noticed a couple of days ago that all of the emails I received, and composed, using one of these email providers IS NO LONGER SHOWING AS AVAILABLE IN THUNDERBIRD! Why is that?
However, those missing emails (on my Linux laptop) ARE showing as available to read in Thunderbird on my Windows 10 desktop!! So my question is: why are these old emails, received and composed using an email provider I no longer use, still available in Thunderbird on my Windows desktop but NOT my linux laptop?
Thanks for any light you can shed on this mystifying (to me) phenomenon.
All Replies (3)
Those accounts are still there. Go to account settings and scroll the left pane and it should display all accounts. Highlight the account to be removed and scroll down further on left side to Account Actions, which is a drop-down menu with the remove option. If those message are being seen in the account's inbox, you need to move them to a local folder prior to deleting the account to avoid losing them.
David, I have been through the process of changing my email provider several times and previously I have ALWAYS been able to read the email received and composed with the old email provider (IMAP of course downloads a copy of all of the emails to Thunderbird). On EVERY occasion in the past, after I've cancelled my service with an email provider, I've been able to read ALL of the email that was previously downloaded to Thunderbird. I've never had to move a copy to my local folder - though, now that I've had this most recent experience of having the emails disappear on my laptop, I will probably do that in the future.
So here's the question: this has NEVER happened before AND it has happened ONLY on my linux laptop --- NOT on my Windows desktop. So why is it happening now, after never happening before and why is it happening only on my linux laptop and not my Windows desktop?? Are the versions of Thunderbird on linux and Windows very, very different? (of course it never happened on my linux laptop before --- i.e., not until I recently installed a new version of my linux operating system --- that might be the answer --- perhaps the version of Thunderbird that runs on this new OS doesn't work the same way that the version of Thunderbird ran on my old linux OS?? Anybody have any insight into that question? Versions of Thunderbird that run on different linux OS??
My suggestion to move the messages is because I never know exactly what is on a PC and what the user actually does. I also make the suggestion because, in removing an account, the user may inadvertently allow the message folders to be removed as well. I have no idea on your Linux issue, as I am only a novice in that world.