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headers and body do not match selected email and program is very buggy .. 93.0b3

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  • 1 has this problem
  • 3 views
  • Last reply by BreezyOhio

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I am using the beta release of Thunderbird and have used betas of this program for years. The current release is 93.0b3.

Suddenly I cannot move emails, cannot select emails for reading (it began as an intermittent problem), is buggy and slow.

I decided to uninstall/reinstall, clear the program open cache, reverting to the current stable release (91.0) but then Thunderbird told me that my beta had modified my profile and it would not work with the 91.0 release so I reverted back to 93.0b3 again.

Troubleshooting info ..


 Application Basics
   Name: Thunderbird
   Version: 93.0b3
   Build ID: 20210920231356
   Distribution ID:
   Update Channel: beta
   User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:93.0) Gecko/20100101 Thunderbird/93.0
   OS: Windows_NT 6.1 7601
   OS Theme:
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Disabled by default
   Remote Processes: 3
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3
   account3:
     INCOMING: account3, , (imap) imap.googlemail.com:993, 3, 10
     OUTGOING: , smtp.gmail.com:465, 3, 3, true
   account5:
     INCOMING: account5, , (imap) imap.gmail.com:993, 3, 3
     OUTGOING: , smtp.gmail.com:465, 3, 3, true
     OUTGOING: , smtp.gmail.com:465, 3, 3, false
   account7:
     INCOMING: account7, , (pop3) mail.audacialabs.com:110, 2, 3
     OUTGOING: , smtp.gmail.com:465, 3, 3, true
   account8:
     INCOMING: account8, , (imap) imap.gmail.com:993, 3, 10
     OUTGOING: , smtp.gmail.com:465, 3, 3, true
   account9:
     INCOMING: account9, , (im) prpl-gtalk, 0, 0
 Calendar Settings
     google personal
       Name
       Value
       Name:
       Type: gdata
       Disabled: true
       Username:
       URI:
       Refresh Interval: 30
       Read-only: false
       Suppress Alarms: true
       Cache Enabled: false
       iMIP Identity:
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported:
       Task Supported:
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported:
     Tasks calendar
       Name
       Value
       Name:
       Type: storage
       Disabled: false
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms: false
       Cache Enabled: false
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported: true
       Event Supported:
       Task Supported:
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported:
     google AMS
       Name
       Value
       Name:
       Type: gdata
       Disabled: true
       Username:
       URI:
       Refresh Interval: 30
       Read-only: false
       Suppress Alarms: true
       Cache Enabled: false
       iMIP Identity:
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported:
       Task Supported:
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported:
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     Web Content: 2 / 8
     GPU: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     ID
       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org
       Bing
       extension
       1.0
       true
       bing@search.mozilla.org
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
       Quicktext
       extension
       4.1
       false
       {8845E3B3-E8FB-40E2-95E9-EC40294818C4}
 Security Software
   Type: Name
     Antivirus:
     Antispyware:
     Firewall:
 Graphics
     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; touch input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000d7e6)

EGL_VERSION: 1.5 (ANGLE 2.1.14226 git hash: 31a43497be09) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_4_1 ps_4_1)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.14226 git hash: 31a43497be09)
     WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000d7e6)

EGL_VERSION: 1.5 (ANGLE 2.1.14226 git hash: 31a43497be09) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_4_1 ps_4_1)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.14226 git hash: 31a43497be09)
     WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Target Frame Rate: 30
     DirectWrite: true (6.2.9200.22164)
     GPU #1
     Active: Yes
     Description: Intel(R) HD Graphics Family
     Vendor ID: 0x8086
     Device ID: 0x0116
     Driver Version: 8.15.10.2559
     Driver Date: 10-21-2011
     Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
     Subsys ID: 15f510cf
     RAM: 0
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
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     Display0: 3440x1440@29Hz : Intel(R) HD Graphics Family
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1
     GPUProcessPid: 11604
     ClearType Parameters: Gamma: 2.2 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 100
     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_QUALIFIED: available by default
     WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by env: Requires Windows 10 or later
     WEBRENDER_SOFTWARE: available by default
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): 21.33ms (0.24)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Speakers (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       E320i-A0 (Intel(R) Display Audio)
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       LG ULTRAWIDE (Intel(R) Display Audio)
       HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80860101&REV_1000\4&2e56cf96&0&0301
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Speakers (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Headphones (Bluetooth Hands-free Audio)
       BTHENUM\{24df01a9-3e4f-4c9f-9f66-5aa8ab14f8f4}_LOCALMFG&0000\8&36f8e98a&0&000000000000_00000000
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       SONY TV (Intel(R) Display Audio)
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       NS-55D510NA17 (Intel(R) Display Audio)
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       HZ251H (Intel(R) Display Audio)
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Realtek HD Audio 2nd output (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Line Out (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       133 - 448
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Stereo Mix (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       133 - 448
       Mic in at front panel (black) (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       133 - 448
       Headset Microphone (Bluetooth Hands-free Audio)
       BTHENUM\{24df01a9-3e4f-4c9f-9f66-5aa8ab14f8f4}_LOCALMFG&0000\8&36f8e98a&0&000000000000_00000000
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 48000, support: 48000 - 48000
       0 - 0
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
     Media Capabilities
     Enumerate database
 Environment Variables
   MOZ_APP_RESTART: 1
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\John Whitling\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\John Whitling\AppData\Roaming\Thunderbird\Profiles\tb5ivvhn.default\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\John Whitling\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
   MOZ_LAUNCHER_PROCESS: 1
 Important Modified Preferences
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 454510
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.smart_size_cached_value: 358400
   browser.cache.disk.smart_size.first_run: false
   browser.cache.disk.smart_size.use_old_max: false
   browser.cache.disk.telemetry_report_ID: 6
   browser.search.region: US
   dom.apps.reset-permissions: true
   extensions.lastAppVersion: 93.0
   font.internaluseonly.changed: true
   font.name.monospace.el: Consolas
   font.name.monospace.tr: Consolas
   font.name.monospace.x-baltic: Consolas
   font.name.monospace.x-central-euro: Consolas
   font.name.monospace.x-cyrillic: Consolas
   font.name.monospace.x-unicode: Consolas
   font.name.monospace.x-western: Consolas
   font.name.sans-serif.el: Calibri
   font.name.sans-serif.tr: Calibri
   font.name.sans-serif.x-baltic: Calibri
   font.name.sans-serif.x-central-euro: Calibri
   font.name.sans-serif.x-cyrillic: Calibri
   font.name.sans-serif.x-unicode: Calibri
   font.name.sans-serif.x-western: Verdana
   font.name.serif.el: Cambria
   font.name.serif.tr: Cambria
   font.name.serif.x-baltic: Cambria
   font.name.serif.x-central-euro: Cambria
   font.name.serif.x-cyrillic: Cambria
   font.name.serif.x-unicode: Cambria
   font.name.serif.x-western: Cambria
   font.size.fixed.el: 14
   font.size.fixed.tr: 14
   font.size.fixed.x-baltic: 14
   font.size.fixed.x-central-euro: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.el: 17
   font.size.variable.tr: 17
   font.size.variable.x-baltic: 17
   font.size.variable.x-central-euro: 17
   font.size.variable.x-cyrillic: 17
   font.size.variable.x-unicode: 17
   font.size.variable.x-western: 14
   gfx.crash-guard.d3d11layers.appVersion: 85.0
   gfx.crash-guard.d3d11layers.deviceID: 0x0116
   gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.2559
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   gfx.direct3d.last_used_feature_level_idx: 0
   idle.lastDailyNotification: 1632403793
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1631819210
   places.history.expiration.transient_current_max_pages: 132396
   plugin.disable_full_page_plugin_for_types: application/pdf
   plugin.flash.lastmod_hi: 373
   plugin.flash.lastmod_lo: 584466720
   plugin.importedState: true
   plugins.update.notifyUser: true
   privacy.purge_trackers.date_in_cookie_database: 0
   security.osreauthenticator.password_last_changed_hi: 743541
   security.osreauthenticator.password_last_changed_lo: 1954634840
   security.remote_settings.crlite_filters.checked: 1626470306
   security.remote_settings.intermediates.checked: 1626470306
   security.sandbox.content.tempDirSuffix: {f471c210-89ed-4334-9477-ff08d386e6af}
   security.sandbox.plugin.tempDirSuffix: {3cce1b62-70dd-4732-99d4-f64a32f9db23}
   signon.importedFromSqlite: true
   signon.usage.hasEntry: true
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1630776100
 Important Locked Preferences
 fission.autostart.session: false
 Places Database
 Accessibility
   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator:
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.32
     4.32
     NSS
     3.70
     3.70
     NSSSMIME
     3.70
     3.70
     NSSSSL
     3.70
     3.70
     NSSUTIL
     3.70
     3.70
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported
 Startup Cache
   Disk Cache Path: C:\Users\John Whitling\AppData\Local\Thunderbird\Profiles\tb5ivvhn.default\startupCache\startupCache.8.little
   Ignore Disk Cache: true
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false
 Internationalization & Localization
     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"
     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]
 Remote Debugging (Chromium Protocol)
   Accepting Connections: false
   URL:
 Printing
 Modified print settings
   print_printer: Canon MF642C/643C/644C UFR II
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_bgcolor: false
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_bgimages: false
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_duplex: 0
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_edge_bottom: 0
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_edge_left: 0
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_edge_right: 0
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_edge_top: 0
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_footercenter:
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_footerleft: &PT
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_footerright: &D
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_headercenter: &T
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_headerleft:
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_headerright:
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_in_color: true
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_margin_bottom: 0.5
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_margin_left: 0.5
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_margin_right: 0.5
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_margin_top: 0.5
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_orientation: 0
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_page_delay: 50
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_paper_height: 11
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_paper_id: 1
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_paper_size_unit: 0
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_paper_width: 8.5
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_resolution: 600
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_reversed: false
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_scaling: 1
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_shrink_to_fit: true
   print.printer_Canon_MF642C/643C/644C_UFR_II.print_to_file: false
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   print.printer_Canon_MF642C/643C/644C_UFR_II.print_unwriteable_margin_left: 20
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I am using the beta release of Thunderbird and have used betas of this program for years. The current release is 93.0b3. Suddenly I cannot move emails, cannot select emails for reading (it began as an intermittent problem), is buggy and slow. I decided to uninstall/reinstall, clear the program open cache, reverting to the current stable release (91.0) but then Thunderbird told me that my beta had modified my profile and it would not work with the 91.0 release so I reverted back to 93.0b3 again. Troubleshooting info .. Application Basics Name: Thunderbird Version: 93.0b3 Build ID: 20210920231356 Distribution ID: Update Channel: beta User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:93.0) Gecko/20100101 Thunderbird/93.0 OS: Windows_NT 6.1 7601 OS Theme: Launcher Process: Enabled Multiprocess Windows: 0/0 Fission Windows: 0/0 Disabled by default Remote Processes: 3 Enterprise Policies: Inactive Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, 0, 3 account3: INCOMING: account3, , (imap) imap.googlemail.com:993, 3, 10 OUTGOING: , smtp.gmail.com:465, 3, 3, true account5: INCOMING: account5, , (imap) imap.gmail.com:993, 3, 3 OUTGOING: , smtp.gmail.com:465, 3, 3, true OUTGOING: , smtp.gmail.com:465, 3, 3, false account7: INCOMING: account7, , (pop3) mail.audacialabs.com:110, 2, 3 OUTGOING: , smtp.gmail.com:465, 3, 3, true account8: INCOMING: account8, , (imap) imap.gmail.com:993, 3, 10 OUTGOING: , smtp.gmail.com:465, 3, 3, true account9: INCOMING: account9, , (im) prpl-gtalk, 0, 0 Calendar Settings google personal Name Value Name: Type: gdata Disabled: true Username: URI: Refresh Interval: 30 Read-only: false Suppress Alarms: true Cache Enabled: false iMIP Identity: iMIP Disabled: iMIP Account: Organizer Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported: Tasks calendar Name Value Name: Type: storage Disabled: false Username: URI: Refresh Interval: Read-only: false Suppress Alarms: false Cache Enabled: false iMIP Identity: id1 iMIP Disabled: iMIP Account: Organizer Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported: google AMS Name Value Name: Type: gdata Disabled: true Username: URI: Refresh Interval: 30 Read-only: false Suppress Alarms: true Cache Enabled: false iMIP Identity: iMIP Disabled: iMIP Account: Organizer Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported: Crash Reports for the Last 3 Days Remote Processes Type: Count Web Content: 2 / 8 GPU: 1 Add-ons Name Type Version Enabled ID Amazon.com extension 1.1 true amazondotcom@search.mozilla.org Bing extension 1.0 true bing@search.mozilla.org DuckDuckGo extension 1.0 true ddg@search.mozilla.org Google extension 1.0 true google@search.mozilla.org Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org Quicktext extension 4.1 false {8845E3B3-E8FB-40E2-95E9-EC40294818C4} Security Software Type: Name Antivirus: Antispyware: Firewall: Graphics Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; touch input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000d7e6) EGL_VERSION: 1.5 (ANGLE 2.1.14226 git hash: 31a43497be09) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group 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OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000d7e6) EGL_VERSION: 1.5 (ANGLE 2.1.14226 git hash: 31a43497be09) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_4_1 ps_4_1) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.14226 git hash: 31a43497be09) WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays 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GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Target Frame Rate: 30 DirectWrite: true (6.2.9200.22164) GPU #1 Active: Yes Description: Intel(R) HD Graphics Family Vendor ID: 0x8086 Device ID: 0x0116 Driver Version: 8.15.10.2559 Driver Date: 10-21-2011 Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32 Subsys ID: 15f510cf RAM: 0 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 3440x1440@29Hz : Intel(R) HD Graphics Family DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1 GPUProcessPid: 11604 ClearType Parameters: Gamma: 2.2 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 100 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by env: Requires Windows 10 or later WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly Crash Guard Disabled Features Workarounds Failure Log Media Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 21.33ms (0.24) Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Speakers (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 E320i-A0 (Intel(R) Display Audio) Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 LG ULTRAWIDE (Intel(R) Display Audio) HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80860101&REV_1000\4&2e56cf96&0&0301 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Speakers (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Headphones (Bluetooth Hands-free Audio) BTHENUM\{24df01a9-3e4f-4c9f-9f66-5aa8ab14f8f4}_LOCALMFG&0000\8&36f8e98a&0&000000000000_00000000 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 SONY TV (Intel(R) Display Audio) Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 NS-55D510NA17 (Intel(R) Display Audio) Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 HZ251H (Intel(R) Display Audio) Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Realtek HD Audio 2nd output (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Line Out (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Line In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Enabled None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 133 - 448 Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Line In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Stereo Mix (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Enabled None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 133 - 448 Mic in at front panel (black) (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 133 - 448 Headset Microphone (Bluetooth Hands-free Audio) BTHENUM\{24df01a9-3e4f-4c9f-9f66-5aa8ab14f8f4}_LOCALMFG&0000\8&36f8e98a&0&000000000000_00000000 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 0 - 0 Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10CF1100&REV_1001\4&2e56cf96&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Media Capabilities Enumerate database Environment Variables MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\John Whitling\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\John Whitling\AppData\Roaming\Thunderbird\Profiles\tb5ivvhn.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\John Whitling\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Thunderbird\thunderbird.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini MOZ_LAUNCHER_PROCESS: 1 Important Modified Preferences accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 454510 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.telemetry_report_ID: 6 browser.search.region: US dom.apps.reset-permissions: true extensions.lastAppVersion: 93.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Verdana font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 14 gfx.crash-guard.d3d11layers.appVersion: 85.0 gfx.crash-guard.d3d11layers.deviceID: 0x0116 gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.2559 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.direct3d.last_used_feature_level_idx: 0 idle.lastDailyNotification: 1632403793 layers.mlgpu.sanity-test-failed: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1631819210 places.history.expiration.transient_current_max_pages: 132396 plugin.disable_full_page_plugin_for_types: application/pdf plugin.flash.lastmod_hi: 373 plugin.flash.lastmod_lo: 584466720 plugin.importedState: true plugins.update.notifyUser: true privacy.purge_trackers.date_in_cookie_database: 0 security.osreauthenticator.password_last_changed_hi: 743541 security.osreauthenticator.password_last_changed_lo: 1954634840 security.remote_settings.crlite_filters.checked: 1626470306 security.remote_settings.intermediates.checked: 1626470306 security.sandbox.content.tempDirSuffix: {f471c210-89ed-4334-9477-ff08d386e6af} security.sandbox.plugin.tempDirSuffix: {3cce1b62-70dd-4732-99d4-f64a32f9db23} signon.importedFromSqlite: true signon.usage.hasEntry: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1630776100 Important Locked Preferences fission.autostart.session: false Places Database Accessibility Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator: Library Versions Expected minimum version Version in use NSPR 4.32 4.32 NSS 3.70 3.70 NSSSMIME 3.70 3.70 NSSSSL 3.70 3.70 NSSUTIL 3.70 3.70 Sandbox Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported Startup Cache Disk Cache Path: C:\Users\John Whitling\AppData\Local\Thunderbird\Profiles\tb5ivvhn.default\startupCache\startupCache.8.little Ignore Disk Cache: true Found Disk Cache on Init: true Wrote to Disk Cache: false Internationalization & Localization Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"] Remote Debugging (Chromium Protocol) Accepting Connections: false URL: Printing Modified print settings print_printer: Canon MF642C/643C/644C UFR II print.printer_Canon_MF642C/643C/644C_UFR_II.print_bgcolor: false print.printer_Canon_MF642C/643C/644C_UFR_II.print_bgimages: false print.printer_Canon_MF642C/643C/644C_UFR_II.print_duplex: 0 print.printer_Canon_MF642C/643C/644C_UFR_II.print_edge_bottom: 0 print.printer_Canon_MF642C/643C/644C_UFR_II.print_edge_left: 0 print.printer_Canon_MF642C/643C/644C_UFR_II.print_edge_right: 0 print.printer_Canon_MF642C/643C/644C_UFR_II.print_edge_top: 0 print.printer_Canon_MF642C/643C/644C_UFR_II.print_footercenter: print.printer_Canon_MF642C/643C/644C_UFR_II.print_footerleft: &PT print.printer_Canon_MF642C/643C/644C_UFR_II.print_footerright: &D print.printer_Canon_MF642C/643C/644C_UFR_II.print_headercenter: &T print.printer_Canon_MF642C/643C/644C_UFR_II.print_headerleft: print.printer_Canon_MF642C/643C/644C_UFR_II.print_headerright: print.printer_Canon_MF642C/643C/644C_UFR_II.print_in_color: true print.printer_Canon_MF642C/643C/644C_UFR_II.print_margin_bottom: 0.5 print.printer_Canon_MF642C/643C/644C_UFR_II.print_margin_left: 0.5 print.printer_Canon_MF642C/643C/644C_UFR_II.print_margin_right: 0.5 print.printer_Canon_MF642C/643C/644C_UFR_II.print_margin_top: 0.5 print.printer_Canon_MF642C/643C/644C_UFR_II.print_orientation: 0 print.printer_Canon_MF642C/643C/644C_UFR_II.print_page_delay: 50 print.printer_Canon_MF642C/643C/644C_UFR_II.print_paper_height: 11 print.printer_Canon_MF642C/643C/644C_UFR_II.print_paper_id: 1 print.printer_Canon_MF642C/643C/644C_UFR_II.print_paper_size_unit: 0 print.printer_Canon_MF642C/643C/644C_UFR_II.print_paper_width: 8.5 print.printer_Canon_MF642C/643C/644C_UFR_II.print_resolution: 600 print.printer_Canon_MF642C/643C/644C_UFR_II.print_reversed: false print.printer_Canon_MF642C/643C/644C_UFR_II.print_scaling: 1 print.printer_Canon_MF642C/643C/644C_UFR_II.print_shrink_to_fit: true print.printer_Canon_MF642C/643C/644C_UFR_II.print_to_file: false print.printer_Canon_MF642C/643C/644C_UFR_II.print_unwriteable_margin_bottom: 20 print.printer_Canon_MF642C/643C/644C_UFR_II.print_unwriteable_margin_left: 20 print.printer_Canon_MF642C/643C/644C_UFR_II.print_unwriteable_margin_right: 20 print.printer_Canon_MF642C/643C/644C_UFR_II.print_unwriteable_margin_top: 20 print.printer_OKI_C5150n.print_bgcolor: false print.printer_OKI_C5150n.print_bgimages: false print.printer_OKI_C5150n.print_colorspace: print.printer_OKI_C5150n.print_command: print.printer_OKI_C5150n.print_downloadfonts: false print.printer_OKI_C5150n.print_duplex: 1152 print.printer_OKI_C5150n.print_edge_bottom: 0 print.printer_OKI_C5150n.print_edge_left: 0 print.printer_OKI_C5150n.print_edge_right: 0 print.printer_OKI_C5150n.print_edge_top: 0 print.printer_OKI_C5150n.print_evenpages: true print.printer_OKI_C5150n.print_footercenter: print.printer_OKI_C5150n.print_footerleft: &PT print.printer_OKI_C5150n.print_footerright: &D print.printer_OKI_C5150n.print_headercenter: print.printer_OKI_C5150n.print_headerleft: &T print.printer_OKI_C5150n.print_headerright: &U print.printer_OKI_C5150n.print_in_color: true print.printer_OKI_C5150n.print_margin_bottom: 0.5 print.printer_OKI_C5150n.print_margin_left: 0.5 print.printer_OKI_C5150n.print_margin_right: 0.5 print.printer_OKI_C5150n.print_margin_top: 0.5 print.printer_OKI_C5150n.print_oddpages: true print.printer_OKI_C5150n.print_orientation: 0 print.printer_OKI_C5150n.print_page_delay: 50 print.printer_OKI_C5150n.print_paper_data: 1 print.printer_OKI_C5150n.print_paper_height: 11 print.printer_OKI_C5150n.print_paper_id: 1 print.printer_OKI_C5150n.print_paper_name: print.printer_OKI_C5150n.print_paper_size_unit: 0 print.printer_OKI_C5150n.print_paper_width: 8.5 print.printer_OKI_C5150n.print_plex_name: print.printer_OKI_C5150n.print_resolution: 600 print.printer_OKI_C5150n.print_resolution_name: print.printer_OKI_C5150n.print_reversed: false print.printer_OKI_C5150n.print_scaling: 1 print.printer_OKI_C5150n.print_shrink_to_fit: true print.printer_OKI_C5150n.print_to_file: false print.printer_OKI_C5150n.print_unwriteable_margin_bottom: 17 print.printer_OKI_C5150n.print_unwriteable_margin_left: 17 print.printer_OKI_C5150n.print_unwriteable_margin_right: 17 print.printer_OKI_C5150n.print_unwriteable_margin_top: 17

All Replies (2)

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I think the move to a folder command is inoperable, thus screwing up stuff from my filters trying to move emails.

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I turned off all filters and it did not help. Now, shortly after rebuilding the inbox folder, which has 7100 emails, again it is not showing an email when it's selected and the header is from the previously correctly loaded email.