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How do I get the server working again?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Toad-Hall

liz-don
liz-don
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I've turned on 2 factor verification for my apple account/email and I can no longer receive or send emails. I get the message Login to server failed smtp.mail.me.com failed

What do I need to do?

I've turned on 2 factor verification for my apple account/email and I can no longer receive or send emails. I get the message Login to server failed smtp.mail.me.com failed What do I need to do?

All Replies (2)

user01229325
user01229325
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Read these instructions from your provider. https://support.apple.com/en-us/HT204397

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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If you set up '2 step verification' because you use a phone as well as the computer to access emails, then you need to generate 'an application specific password' to use in thunderbird instead of your usual mail account password.

You can edit your saved passwords in Thunderbird. 'Menu icon' > Options' > 'Options' > 'Security' > 'Passwords' tab click on 'Saved Passwords' click on 'Show Passwords' right click to select the mailbox or smtp for the mail account select 'Edit Password' type correct password click on 'close' click on 'OK'