Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PDF link when opened appears red? Why is this and how to fix?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by user293

more options

Sending and email blast to multiple people and when you click the link firefox turns the pdf red and its supposed to be blue. Can someone assist? On Safari and Google Chrome it appears blue like its supposed to.

Sending and email blast to multiple people and when you click the link firefox turns the pdf red and its supposed to be blue. Can someone assist? On Safari and Google Chrome it appears blue like its supposed to.

All Replies (1)

more options

This is likely caused by a bug in the software firefox uses to display PDF files, called pdf.js. You can report a bug for that software at https://github.com/mozilla/pdf.js/issues/new.

(They require that you give them a copy of the pdf that shows the issue, so you may need to remove sensitive information from the file first).