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After updating Firefox, Downloadhelper doesn't work, even after deleting and reinstalling it. It runs and runs, but doesn't complete.

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I've used DownloadHelper for years and have not had this problem before. It started about the time I did the update of Firefox, but I'm not sure that was the exact trigger. It appears that a download is being attempted as something is listed in the Firefox download list, but it never completes. I also tried installing 1-Click You-tube video downloader and had the same problem.

I've used DownloadHelper for years and have not had this problem before. It started about the time I did the update of Firefox, but I'm not sure that was the exact trigger. It appears that a download is being attempted as something is listed in the Firefox download list, but it never completes. I also tried installing 1-Click You-tube video downloader and had the same problem.

Chosen solution

I was not using DownloadHelper 5, so the problem must be something else, and it also comes up with 1-click YouTube Downloader.

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All Replies (2)

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There is a problem with DownloadHelper in Firefox 36. They are working on a new version, which you can download and help test from this discussion page:

https://groups.google.com/forum/#!forum/video-downloadhelper-5

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Chosen Solution

I was not using DownloadHelper 5, so the problem must be something else, and it also comes up with 1-click YouTube Downloader.