Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New add-ons I download show up on the add-ons manager, but not in the drop down menu

  • 9 replies
  • 4 have this problem
  • 40 views
  • Last reply by simba317

more options

When I download a new add-on via the Mozilla add-on site, the add-on will show up in my add-ons manager, but I cannot use it, because it won't show up on my drop-on menu even though the add-ons manager says that said add-ons are enabled. How do I fix this? Also, I can download add-ons that work fine by visiting websites like amazon or dictionary.com where their add-ons pop up in the menu when you visit.

Thanks.

When I download a new add-on via the Mozilla add-on site, the add-on will show up in my add-ons manager, but I cannot use it, because it won't show up on my drop-on menu even though the add-ons manager says that said add-ons are enabled. How do I fix this? Also, I can download add-ons that work fine by visiting websites like amazon or dictionary.com where their add-ons pop up in the menu when you visit. Thanks.

All Replies (9)

more options

Please provide a screenshot of that drop-down menu.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

more options

Here you are.

Thanks for the response.

more options

The answer to the second part of your question is yes. Also the only addons that would show up in the drop down that you show are added search engines. It would also be helpful if you included the name of the addons that you are having the problems with.

more options

OK, what you are referring to are search plugins that appear as Search Engines in the Search Bar. https://support.mozilla.org/en-US/kb/search-bar-easily-choose-your-search-engine

Specifically, which search plugins have you installed that don't appear in the drop-down in the Search Bar?

more options

The Redirect to google.com main site 0.8, Google Image Search 1.14, and the Amazon.ca ContextMenu copy.rev8 ones are not showing up.

more options

Those are all extensions and aren't going to appear in the Search Bar.

This one is an automatic redirection, and has no user controls. Redirect to google.com main site 0.8

These two appear in the Contextual Menu (right-click menu) when appropriate. Google Image Search 0.5 Amazon.ca - Search highlighted text copy.rev8

more options

Alright. I see. If I want an add-on for the Google Images search engine in my search bar, which one should I be looking for?

more options

Chosen Solution

more options

Thank you very much!