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On 1 pc that is partitioned, both identities are using FireFox as their browser, but one identity can see all images on webpages the other can't - how do I fix

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  • Последний ответ от cor-el

nikki-nyc
nikki-nyc
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On a pc that is partitioned, both identities are using FireFox as browser. On one ID they can see all images on a website, such as CNN or NYT.com but on the other most of the images (within the story content and advertising images on borders of webpages) are missing. I'm not sure why this is happening, but I need help to fix it.

On a pc that is partitioned, both identities are using FireFox as browser. On one ID they can see all images on a website, such as CNN or NYT.com but on the other most of the images (within the story content and advertising images on borders of webpages) are missing. I'm not sure why this is happening, but I need help to fix it.

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the-edmeister
the-edmeister
  • Moderator
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Make sure that you do not block third-party images, the permissions.default.image pref should be 1.

If background images are missing then make sure that you haven't enabled a High Contrast theme in the Windows Accessibility settings and that you allow pages to choose their colors in Firefox.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

There are also extensions like Adblock Plus (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also:

Изменено cor-el