Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была закрыта и архивирована. Если вам нужна помощь, задайте новый вопрос.

Thunderbird Version 115 gives error "Unable to open the summary file for Trash on ..."

  • 3 ответа
  • 2 имеют эту проблему
  • 26 просмотров
  • Последний ответ от Wayne Mery

more options

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.
Приложенные скриншоты

Все ответы (3)

more options

What AV and other similar software are you running?

more options

This error shows up randomly on various folders... sometimes restarting works but most frustrating thing is my important folders keep having this problem.

I updated to new version.. the problem persists. I reinstalled thunderbird also -- the problem is still there

I am about to give up on thunderbird... it has created a havoc for last few months.

PLEASE PLEASE FIX THIS problem

more options

anita.gangal said

This error shows up randomly on various folders... sometimes restarting works but most frustrating thing is my important folders keep having this problem. I updated to new version.. the problem persists. I reinstalled thunderbird also -- the problem is still there I am about to give up on thunderbird... it has created a havoc for last few months. PLEASE PLEASE FIX THIS problem

Anita, please See the question above "What AV and other similar software are you running?" and please post your issue in a new topic https://support.mozilla.org/en-US/questions/new/thunderbird because I am going to close this one since the original poster has not responded. Thanks