Hello, We are a business and have a Thuderbird email account and are having issues sending emails to valid email accounts. It's been going on for about 3 weeks now and we have updated Thunderbird, contacted our email carrier, Nexcess, and nothing seems to be working to fix the issue. Is there a way to fix the problem so we can continue to use Thunderbird emails? Most of our transactions with our customers are through email and are time sensitive. Can you please help!?!?! There are 3 emails attached to our Nexcess account and all 3 are having the same issues: laurah@bonniemohr.com, kate@bonniemohr.com, bonnie@bonniemohr.com. Below is an example of the 'mailer-daemon' kick-back we are getting after sending an email. I know the emails are valid because we are receiving their emails but are unable to reply back to them. -------- Forwarded Message -------- Subject: failure notice Date: 29 Jun 2022 13:46:22 +0000 From: MAILER-DAEMON@cloudhost-77553.us-midwest-1.nxcli.net To: laurah@bonniemohr.com Hi. This is the qmail-send program at cloudhost-77553.us-midwest-1.nxcli.net. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out. <Jennifer.King1@usda.gov>: 104.47.64.110 does not like recipient. Remote host said: 550 5.7.1 Service unavailable, Client host [209.126.25.70] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/209.126.25.70 AS(1440) [BL0GCC02FT034.eop-gcc02.prod.protection.outlook.com] Giving up on 104.47.64.110. --- Below this line is a copy of the message. Return-Path: <laurah@bonniemohr.com> Received: (qmail 5642 invoked by uid 108); 29 Jun 2022 13:46:21 +0000 Received: by simscan 1.4.0 ppid: 5282, pid: 5441, t: 1.0775s scanners: spam: 3.4.2 X-Spam-Checker-Version: SpamAssassin 3.4.2 (2018-09-13) on cloudhost-77553.us-midwest-1.nxcli.net X-Spam-Level: X-Spam-Status: No, score=-1.0 required=7.5 tests=ALL_TRUSTED,HTML_MESSAGE, URIBL_BLOCKED autolearn=ham autolearn_force=no version=3.4.2 Received: from unknown (HELO ?192.168.0.144?) (laurah@bonniemohr.com@63.232.35.195) by cloudhost-77553.us-midwest-1.nxcli.net with ESMTPSA; 29 Jun 2022 13:46:20 +0000 Content-Type: multipart/alternative; boundary="------------znpfJxN7bu0kIzeiQ4XsCuxG" Message-ID: <1bba838c-eb11-9959-62cf-f806684cdc69@bonniemohr.com> Date: Wed, 29 Jun 2022 08:46:19 -0500 MIME-Version: 1.0 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Thunderbird/91.10.0 Subject: Fwd: Fwd: McLeod 2022 Acreage Certification _ July 15th Deadline Content-Language: en-US References: <ce4931b8-c602-f19f-7fc2-ad3b49c18155@bonniemohr.com> To: Jennifer.King1@usda.gov From: Laura Hanson <laurah@bonniemohr.com> In-Reply-To: <ce4931b8-c602-f19f-7fc2-ad3b49c18155@bonniemohr.com> X-Forwarded-Message-Id: <ce4931b8-c602-f19f-7fc2-ad3b49c18155@bonniemohr.com> This is a multi-part message in MIME format. --------------znpfJxN7bu0kIzeiQ4XsCuxG Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit