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Authenticator app

  • 3 ответа
  • 1 имеет эту проблему
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  • Последний ответ от jonzn4SUSE

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Hi everyone I lost my phone a couple of months ago so I haven't access to my authenticator app, now I wanna sync my new phone's Firefox and it need to access to the two-step code that I haven't access to it. what must I do? I appreciate your help.

Hi everyone I lost my phone a couple of months ago so I haven't access to my authenticator app, now I wanna sync my new phone's Firefox and it need to access to the two-step code that I haven't access to it. what must I do? I appreciate your help.

Все ответы (3)

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Interesting... Which authenticator app did you use on your lost phone?

Изменено jonzn4SUSE

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Also, did you download those one-time use codes when you setup Two-Step Authentication?

Изменено jonzn4SUSE

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I just went through the process of setting up another phone with sync and it worked. https://support.mozilla.org/en-US/kb/changing-your-two-step-authentication-device-firefox-account