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Suddenly Mozilla asks me to add security exception every time I open it

  • 4 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от sfhowes

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I've been using Mozilla Thunderbird email client for atleast six months since installing Ubuntu. I have Firefox installed but have not used it at all recently. Since it's Ubuntu I don't have running antivirus.

Suddenly, beginning a day or two ago, every time I open Mozilla I get asked to add a security exception. It says that legitimate sites will not ask me to do this. Something about a certificate belonging to a different site which could mean someone is trying to impersonate this site. I keep canceling it but it always comes back.

The location it wants to override how Thunderbird identifies it is outlook.office365.com:993. And there is a button to get certificate. I've not used office375 or outlook within the past several days, though Hotmail is one of the accounts that downloads in Thunderbird.

I deleted all mail I've gotten in the past several days taht I don't know exactly what it is and who it came from, and emptied my spam and trash folders.

I'm still getting this error.

Screenshots are attached. Or, rather, they would be, but they refused to upload. Just jpeg images.

Why am I getting this, and what do I need to do to get rid of it?

I've been using Mozilla Thunderbird email client for atleast six months since installing Ubuntu. I have Firefox installed but have not used it at all recently. Since it's Ubuntu I don't have running antivirus. Suddenly, beginning a day or two ago, every time I open Mozilla I get asked to add a security exception. It says that legitimate sites will not ask me to do this. Something about a certificate belonging to a different site which could mean someone is trying to impersonate this site. I keep canceling it but it always comes back. The location it wants to override how Thunderbird identifies it is outlook.office365.com:993. And there is a button to get certificate. I've not used office375 or outlook within the past several days, though Hotmail is one of the accounts that downloads in Thunderbird. I deleted all mail I've gotten in the past several days taht I don't know exactly what it is and who it came from, and emptied my spam and trash folders. I'm still getting this error. Screenshots are attached. Or, rather, they would be, but they refused to upload. Just jpeg images. Why am I getting this, and what do I need to do to get rid of it?

Все ответы (4)

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For some reason they upload just fine to a new message! !!!!!!!!!!!!!!!

The original post doesn't let me edit it either.

This popup appears every single time I click on ANYTHING in my Hotmail account, in Thunderbird. What is wrong?

Изменено villandra

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Hotmail is no more. it was rebadged as oulook.com a number of years ago. I suggest you log in using your browser and actually have a look at the link once you log into hotmail.com It will show outlook.live.com

If you go to this link https://outlook.live.com/mail/0/options/mail/accounts it will show you what server you should connect to to get mail. Everyone gets outlook.office365.com as far as I know. But it is a personalized item so differences are possible.

The certificate is for outlook.com. You are connecting to outlook.office365.com. So of course there is an issue and Thunderbird is flagging it. Apparently Microsoft are penny pinching and recycling certificates. Or lacking in competence.

So I guess you best store it permanently like the button offers to as unless you do you will not get any mail.

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Where at https://outlook.live.com/mail/0/options/mail/accounts does it show me what server it connects to? After it made me jump through hoops and log in, it showed me my settings but nothing about what server to connect to if I download my mail to my desktop.

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