Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

The Correspondent is not the sender of the emails.

  • 8 ответов
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от sfhowes

more options

In Thunderbird, many of the messages have incorrect information in the Correspondents field (please see image). Can this be fixed? I'm running Windows 10 with the current updates.

Thanks.

In Thunderbird, many of the messages have incorrect information in the Correspondents field (please see image). Can this be fixed? I'm running Windows 10 with the current updates. Thanks.
Приложенные скриншоты

Все ответы (8)

more options

What version of Thunderbird are you using? Mine all have an arrow in the correspondents field indicating incoming and outgoing

more options

68.2.0 (32-bit) -- this was downloaded 2 days ago from the Mozilla site.

more options

Right-click the folder, Properties, click Repair Folder. This will re-index the folder and re-download the messages if it's an IMAP account. Any difference?

more options

It looks good. I'll monitor more incoming messages to make sure.

Thanks!

more options

And...not completely fixed. "All Top News--ScienceDaily" is listed as the Correspondent for 2 poetry messages.

more options

If you view the account through webmail, are the poetry messages listed as from 'All Top News'? Also, in TB, is there any difference between the From column and the Correspondents column (right-click any column button to select the columns)?

more options

Looking at the account using Firefox, the "From" is correct for the message. I added a "From" column and it matches the incorrect "Correspondent" column. And only some of the messages are mismatched, not all of them.

more options

Is this an IMAP account? If so, I would rebuild the Inbox by deleting the mbox and .msf file from the profile folder, and allow TB to rebuild Inbox by re-downloading from the server, where it appears to be correctly indexed:

http://kb.mozillazine.org/Compacting_folders#Real_fix