Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была закрыта и архивирована. Если вам нужна помощь, задайте новый вопрос.

Can't Open or Save any Attachments

  • Нет ответов
  • 1 имеет эту проблему
  • 2 просмотра
jim45
jim45
more options

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1268926. Please follow up there, thanks.]


Hello,

Since updating to Thunderbird 68.1.0 I a unable to open or save any attachments. When right clicking on the attachment file all options are greyed out and so is the save button in the bottom right hand corner.

I have tried the following but the issue still remains: 

- Opening TB up in safe mode.
- Compacting all folders when it will save over 20MB
- Uninstalling and re-installing TB.
- I am using the default theme.

It's really frustrating as I use Google Apps mail and have to go to Gmail to download attachments.

A screen shot is attached of what I see.

Thanks in advance.

Jim Isles

''[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1268926. Please follow up there, thanks.]'' Hello, Since updating to Thunderbird 68.1.0 I a unable to open or save any attachments. When right clicking on the attachment file all options are greyed out and so is the save button in the bottom right hand corner. I have tried the following but the issue still remains: - Opening TB up in safe mode. - Compacting all folders when it will save over 20MB - Uninstalling and re-installing TB. - I am using the default theme. It's really frustrating as I use Google Apps mail and have to go to Gmail to download attachments. A screen shot is attached of what I see. Thanks in advance. Jim Isles

Изменено Chris Ilias