X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

security features in Firefox

Размещено

I was browsing the CeX website, when i got a BSOD about Video Memory, the PC rebooted and all is fine.

However when I opened Firefox and went back to the CeX website, all I get is a blank webpage, all other sites load no problems.

I opened the CeX website on chrome and IE and it opens no problem.

Are there any security features in Firefox that could have been activated because of the crash?

Thanks

I was browsing the CeX website, when i got a BSOD about Video Memory, the PC rebooted and all is fine. However when I opened Firefox and went back to the CeX website, all I get is a blank webpage, all other sites load no problems. I opened the CeX website on chrome and IE and it opens no problem. Are there any security features in Firefox that could have been activated because of the crash? Thanks

Выбранное решение

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

Прочитайте этот ответ в контексте 1
Цитата

Дополнительные сведения о системе

Приложение

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

Дополнительная информация

alex_mayorga
  • Top 25 Contributor
  • Moderator
366 решений 2869 ответов
Размещено

Hi Alan!

Please review and follow https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Once this is done, if the page continues to display blank you might want to try https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solves your question.

Thanks!

Hi Alan! Please review and follow https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration Once this is done, if the page continues to display blank you might want to try https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Please let us know if this solves your question. Thanks!
Помогла ли вам это?
Цитата
FredMcD
  • Top 10 Contributor
4248 решений 59420 ответов
Размещено

Выбранное решение

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration disabling graphics hardware acceleration]'' {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
Помогла ли вам это? 1
Цитата
Размещено

Задавший вопрос

FredMcD said

Many site issues can be caused by corrupt cookies or cache. Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Clearing the cookies for the CeX website worked. The BSOD must have caused corruption. Thanks for the help.

''FredMcD [[#answer-1251452|said]]'' <blockquote> Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. </blockquote> Clearing the cookies for the CeX website worked. The BSOD must have caused corruption. Thanks for the help.
Помогла ли вам это?
Цитата
alex_mayorga
  • Top 25 Contributor
  • Moderator
366 решений 2869 ответов
Размещено

Hi Alan!

Glad to know this is resolved, please mark the question solved accordingly.

Thanks!

Hi Alan! Glad to know this is resolved, please mark the question solved accordingly. Thanks!
Помогла ли вам это?
Цитата
FredMcD
  • Top 10 Contributor
4248 решений 59420 ответов
Размещено

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.
Помогла ли вам это?
Цитата
Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.