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How can I add html code with a link for a pay invoice button. So it is clickable? the code is form my merchant processor? button looks ok, but not clickable

  • 11 ответов
  • 1 имеет эту проблему
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  • Последний ответ от supercbr

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its html code with a link in it, to website where my email recipients can pay my invoices through my merchant processors website. the html code has the link to web site in it. But you can t click it. the button looks correct its just not clickable. I went to the insert html option. I don't know what to do to fix it. I included a pic of he button. If anybody can help me. I would greatly appreciate it!

its html code with a link in it, to website where my email recipients can pay my invoices through my merchant processors website. the html code has the link to web site in it. But you can t click it. the button looks correct its just not clickable. I went to the insert html option. I don't know what to do to fix it. I included a pic of he button. If anybody can help me. I would greatly appreciate it!
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Выбранное решение

You seem to have obtained code to generate a button - often used in websites.

However, in the email, there is no hyperlink, so it is really just an image.

Did you use this website to create the button ? https://developer.elavon.com/#/api/eb6e9106-0172-4305-bc5a-b3ebe832f823.rcosoomi/documents?converge-integration-guide/book/processing_options/../../book/processing_options/Buy_Button_Generator.html

It also mentions how to create the link. Scroll down to section: Hyperlink To create a link to the converge hosted payments page to include in emails, follow the steps below.


Image of code below.

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Все ответы (11)

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Links are not clickable, by design, in the message composer, to allow for editing, e.g. if the link is embedded in text. If you send a test message with the link button, you should find that the link in the sent or received message is clickable.

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The problem is.it isn’t clickable in the recipients Email, through both web Emil or in outlook

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Can you post the html code here? The link must have the full http://www.site.com syntax; it won't work with just www.site.com

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It has the full address starting with https

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I'm presuming the 'Pay Invoice for c&C' was added as an image. At time of adding the image, did you select the 'Link' tab and enter the link https etc info.

It would be helpful to know exactly how you created that button and also post an image of the code. OR You could send a test email to me so I can see what is going on. For obvious reasons the email address below is written log form so no robots can scan it. I will post all info back in this question. The email address is only for testing purposes. In Subject type 'TBird' so I know when it arrives. Email: mail at anje dot co dot uk

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As mentioned above, using Insert Image... and entering the URL on the Link tab will create the correct data URI for the image, and the link will be clickable for the recipient. Once you've done this in a Write window, Ctrl+A to select the message body, then Insert/HTML... to view the html code. The data URI part is abbreviated.

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I sent you a test email. I assumed for the first dot was meant to be the @ Thanks for your help

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re : I assumed for the first dot was meant to be the @ No. The 'at' sign is @; it is normally read aloud as "at". Email: mail at anje dot co dot uk The 'dot' means a full stop also called a period.

Изменено Toad-Hall

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Sorry I missed the binging of the address. I sent it to you now

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Выбранное решение

You seem to have obtained code to generate a button - often used in websites.

However, in the email, there is no hyperlink, so it is really just an image.

Did you use this website to create the button ? https://developer.elavon.com/#/api/eb6e9106-0172-4305-bc5a-b3ebe832f823.rcosoomi/documents?converge-integration-guide/book/processing_options/../../book/processing_options/Buy_Button_Generator.html

It also mentions how to create the link. Scroll down to section: Hyperlink To create a link to the converge hosted payments page to include in emails, follow the steps below.


Image of code below.