Cannot enter decimal point of dollar amount in website form fields
I'm in the https://c.comenity.net/bjs/pub/Home.xhtml (BJ's credit card account after signing in) & I cannot enter decimal points of dollar amounts to make a payment. I never had this problem previously & can enter it correctly in Internet Explorer. I deleted my browsing history, cookies, etc., restarted the browser, even restarted my computer (Window 10 PC) but it still does not fix this problem.
Все ответы (4)
Hi,
See this bug report, which was updated 23 hours ago :
That doesn’t offer me any resolution
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- Cookies; Delete cookies to remove the information websites have stored on your computer {web link}
- Cache; How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Does the HTML example page attached to the bug report work (works for me)?
Firefox doesn't seem to be able to show ".00" (44.00 => 44) via the selection arrows.
(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)
See also: