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Messages aren't being retrieved even though my password is correct

  • 1 ответ
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от Fabián Rodríguez

Technomoron
Technomoron
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All of a sudden I can't retrieve my email. I get alternate error messages that my password is incorrect and that I should try again later. I didn't change my password since the last time it worked. Nevertheless, I deleted it from the stored passwords and entered it again. Didn't help. I'm not having this problem on either ATT's webmail, my Android phone, or my ipad. I love Thunderbird but I'm having so many problems with it lately.... Thank you

All of a sudden I can't retrieve my email. I get alternate error messages that my password is incorrect and that I should try again later. I didn't change my password since the last time it worked. Nevertheless, I deleted it from the stored passwords and entered it again. Didn't help. I'm not having this problem on either ATT's webmail, my Android phone, or my ipad. I love Thunderbird but I'm having so many problems with it lately.... Thank you

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Fabián Rodríguez
Fabián Rodríguez
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If you haven' t done so yet, I' d strongly suggest making a full backup of your Thunderbird profile first. See this article for more details.

Since you have several devices configured, I suppose you are using IMAP. If this is the case, I' d suggest completely deleting the account and then re-configuring it.