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I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these messages are valid, or a scam ? Turned computer off and back on--messages keep popping up.

Multiple people use this pc and Tunderbird. When I open Tunderbird it show the mails I had last time I openend it. I would like it to be hidden until I enter my password so only I can see the emails. Can anyone please help?

Hello,

I had a TB crash, and clicked "OK" to submit the crash data before realizing all the "include data" options already checked.

How can I get Mozilla to remove this crash data from their site?

Thank you.

I have periodically popups with Firefox.

I tried to block popups with the following procedure :
   click on "parametres"
   in the left of the window, click on  "vie privée et sécurité"
   look for "permissions" 
   ask for blocking  popups

After all this, I still have popups. What should I do ? Thanks in advance Francis Prusker

mail : [edited email from community support forum]

Why did you guys have to go and update the privacy policy 😠 I've been going around telling everyone it's a no brainer to switch from chrome to Firefox because chrome uses your data for its own purposes, and now I have to put all that on hold until we all figure out the new scheme you're cooking.

This choice is causing you to vacate your corner of the market. On any browser ranking, and I've read several since this policy change, the benefits of Firefox are always that it's the mainstream browser with good privacy practices. That's been the only benefit of Firefox over chrome for a long time. If you want inspiration to get back on board, look at what happened to D&D when they changed their license, or Unity when they changed their license.

Don't lose out on your market share. Mozilla AI isn't worth it.

duplicate of /questions/1549163 thread as it has a reply.

Today as I got to work (Windows 11 machine), I had a suspicious Firefox.exe file on my Desktop, it was not a shortcut, but exe file. I did a little investigation and research, and I noticed some difference from Program Files exe file and Firefox.exe on my Desktop:

C:\Program Files\Mozilla Firefox\firefox.exe

Size: 695424 bytes SHA-256 hash: EEB242895F8ED48B43EAAA9ECA06C6DDE54425F8AE0E16200D2D46F839B9A540 File version: 145.0.0.327 Copyright: ©Firefox and Mozilla Developers Date modified: 16.11.2025 12:35 Original filename: firefox.exe Digital Signature: Mozilla Corporation

and Firefox.exe that appeared on Desktop

C:\Users\User\Desktop\Firefox.exe

Size: 389248 bytes SHA-256 hash: E8DA5735FE1B5E92BA3636B8D17B5BEC0EA521DB6A8B5A52177FF3E8B2F60710 File version: 145.0.0.327 Copyright: Licence: MPL 2 Date modified: 16.11.2025 12:35 Original filename: desktop-launcher.exe Digital Signature: Mozilla Corporation

I scanned both files in VirusTotal, and they both seems clean and legit

I uploaded both files to:

https://drive.google.com/file/d/1kALgQbfhIpHqs1pN6dmTdF71nm10LlD-/view?usp=sharing

Can somebody assure me that both files are OK, and can somebody explain to me why Firefox.exe appeared on my Desktop, and why is there difference between two files in size, Copyright info, and original filename ?

While using you site and looking at joining Thunderbird mail I have been cf charged twio amounts 1p and £34.99 by library hub .com I did not authorized These payments it is fraud I'm 71 years old and nearly blind and can't afford The loss of this money. Kind Regards James Robson

I've noticed over time Mozilla has become less focused on consumer privacy and more focused corporate interests.

My questions are to you developers of Mozilla.

Would you have reached success in the past using this model?

I've noticed a corporate trend of brands being consumer friendly in the beginning of their history then over time snubbing the customers in favor of getting paid to sell data to corporate interests, data brokers and government entities.

Should we trust you?

I've been using Firefox for almost 20 years and anyone can agree that this browser isn't getting better over time.

Can you provide a list of all the third parties you deal with selling our data?

I have a nagging feeling this isn't the browser it used to be and some of us will need to change to a less corporate focused browser to protect our data, since it seems you aren't interested in that model anymore.

Trying to use Thunderbird after break of some years and want to use Proton Mail. Every time I try to set it up I get message 'the certificate 127.0.0.1does not come from trusted source'. Previous experience of Thunderbird was that there were frequent issues like this arising.

Clear all data, history, cache, cookies. I found someone in my password account possibly my pictures which has banking, passport copied All sensitive. I will reset once it is being cleaned completely. Stalkers gathering info on me. '''''''bold text''''''' I don't know what a thread is I am computer illiterate barely get around on here. Someone working for zOOM is walking me through this. I had my prostate removed then 30 radiation treatments my brain is scrambled. Can't think well need help

Was it a fact or fake story that my information was sold for so much money to companies to what with it? I need the above confirmation so I don't ever attend to this trick next time.